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Practice Operations Associate (Ann Arbor)

Practice Operations Associate (Ann Arbor)

The Women's Center of Southeastern MichiganAnn Arbor, MI, US
1 day ago
Job type
  • Full-time
  • Part-time
Job description

About The Womens Center of Southeastern Michigan

For more than 25 years The Womens Center of Southeastern Michigan has uplifted our mission to support the economic and emotional self-determination of women+ and families across the State of Michigan. We provide individual and group therapy support for people with and without health insurance virtually and in person. We are an anchor organization where people build skills to reduce stress in their lives, build healthy relationships, and find power in their lives.

Job Description :

  • This is a full-time role with hours primarily 12pm - 8pm EST Monday - Thursday and 9am- 5pm EST Friday primarily on-site. This role reports to operations leadership.This role is responsible for supporting both operations of the practice and the facility and will have career ladder growth opportunities. The salary range for this position is 40k-48k.

Core Responsibilities

  • Practice Operations Support : support elements of practice management, data entry and reporting for key grants, administrative processes related to medical billing, ticket management, IT support for team, other duties as assigned
  • Facilities Management : daily management of the office including engaging with clients, supporting clinical and administrative staff, space rentals, other duties as assigned
  • Administrative Support : event and mailing-based donor engagement and philanthropic event staffing, email triage, communications support, other duties as assigned
  • Success in this Role Looks Like :

  • Being recognized as a trusted problem solver for clients, clinical and administrative staff demonstrated by being highly reliable, a learner and performer, and person who takes initiative in ensure smooth operations across workstreams
  • Meeting targets for managing tickets, supporting billing efforts, data entry for administrative functions
  • Managing time and resources well, applying detailed knowledge and skills and assuming responsibility for key tasks with a moderate level of autonomy
  • Qualifications :

  • Experience managing front of office functions (preferrably in healthcare delivery setting)
  • Excellent communication skills written and verbal - comfortable with multiple audiences
  • Demonstrated ability to manage tasks with independence and take initiative in developing elements of projects
  • Bonus if you have :

  • Experience / training with insurance verification and / or medical billing
  • Experience working in during a period of company / organization growth
  • Professional goals are aligned with improving the ways we can deliver healthcare and support to access to care for all
  • Benefits Offered : Employee health insurance, access to simple IRA with up to 3% match, generous paid sick time and time off.

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