Customer Support Specialist

Join our team as a Customer Support Specialist! In this role, you will play a key part in ensuring customer satisfaction by efficiently managing returns and exchanges, collaborating with various departments, and offering friendly assistance to customers and fellow team members.

Your responsibilities will include :

• Responding to customer inquiries via phone, email, or in person.
• Assisting with the packaging, labeling, and preparation of items for delivery.
• Adhering to company safety guidelines and policies at all times.
• Managing and accurately entering simple records of customer interactions.
• Handling orders, shipments, and performing basic inventory checks.
• Following schedules and completing assigned tasks promptly.
• Maintaining a clean and organized workspace.
• Learning about company products and services to enhance customer support.
• Collaborating with supervisors to achieve daily goals.

To thrive in this position, you should possess a strong desire to learn, excellent communication skills, reliability, punctuality, basic computer skills, and a positive, team-oriented attitude. Following instructions with care is essential.

In return for your hard work, you will enjoy benefits such as weekly pay, flexible scheduling, on-the-job training, a supportive team environment, opportunities for career growth, and potential for overtime.

This role is open to candidates from all backgrounds, with training provided for those eager to succeed!