Description
POSITION SUMMARY : Responsible for greeting patients in warm friendly tone to allow families to
feel welcomed at clinic during their visit. Registration and interviewing of patients to obtain accurate
demographic and financial information. Computer entry of new / updated patient demographic
information. Answers phones. Prepare medical records for clinic visits by compiling information from
various sources. Tracks dictation to ensure notes are received for all patient visits. Collects co-pay
amounts and balances due for services rendered. Distributes financial assistance packets and
provides basic guidance to patients. Refers complex or non-compliant patient financial issues to
Financial Specialist or Site Manager.
Requirements
MINIMUM QUALIFICATIONS :
EDUCATION : High school graduate.
CERTIFICATION / LICENSES : Medical Terminology Certification, preferred.
SKILLS :
Word and Excel, keyboarding skills and the ability to operate general office equipment skills
required
EXPERIENCE : One to two years of general or medical office experience or completion of a medical
office program within the last two years. One to two years of health experience preferred.
NATURE OF SUPERVISION :
ENVIRONMENT :
General office environment, frequent contact with patients, VDT exposure.
PHYSICAL REQUIREMENTS : Long periods of sitting at times. Keyboard usage with sound
ergonomic principles. Must be flexible in work schedule.
Medical Office Specialist • Santa Fe, NM, United States