Overview
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind experience for our customers and our employees. We are committed to cultivating a welcoming, inclusive and diverse culture driven by open dialogue, empowerment, recruiting, training and development, and retention. Inclusion of diverse backgrounds and perspectives is fundamental to our success.
What You'll Do
- As a Keyholder, assist the store management team with daily store opening and closing operations while providing an amazing shopping experience for customers.
- Partner with the management team to achieve company objectives and KPI goals.
- Set the example for The Torrid Connection through selling skills and customer service to foster positive customer connections and loyalty.
- Support merchandising strategies and maintain a clean, inviting store environment that inspires customers to shop.
- Perform register functions using sales, promotion, and product knowledge to drive add-on sales.
- Assume responsibility of store operations when Store Management is out of the store as Acting Manager on Duty.
- Maintain a flexible schedule that may include holidays, nights, and weekends.
What You'll Need
Previous specialty / apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and deliver sales performance.Ability to multitask in a fast-paced environment while creating an exceptional customer experience.Flexibility to adapt to changing environments, challenges, and work schedules; a fashion-focused mindset and awareness of current trends.Physical Requirements
Able to stand and walk during scheduled shifts.Able to pack / unpack shipments and move store fixtures; ability to lift up to 50 pounds.Able to reach for merchandise using ladders or other tools as needed.What You'll Get
Associate discount of 50%, additional monthly discount coupon, mental health resources, sick time where applicable.401K with company match, Employee Stock Purchase Program (ESPP), and tuition reimbursement.Sick time benefit available where legally required.Legal Notice
The job posting describes the general nature of work and is not intended to be inclusive of all duties and responsibilities; it is subject to change. Torrid is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected status. If you require accommodations to access Torrid's career site, please email [email protected]. Our company participates in E-Verify. If links do not work, copy and paste the URLs into a browser window :
E-Verify Poster : https : / / e-verify.uscis.gov / web / media / resourcesContents / E-Verify_Participation_Poster_ES.pdfEligibility to Work Poster (English) : https : / / www.e-verify.gov / sites / default / files / IER_RightToWorkPoster.pdfEligibility to Work Poster (Spanish) : https : / / www.e-verify.gov / sites / default / files / everify / posters / IER_RighttoWorkPosterES.pdfCalifornia Privacy Rights Act (CPRA) : https : / / careers.jobvite.com / torrid / 2023-CPRA-Applicant-Notice.pdfEEO Poster : https : / / www.eeoc.gov / sites / default / files / 2022-10 / EEOC_KnowYourRights_screen_reader_10_20.pdfJ-18808-Ljbffr