General Manager
North Star Pizza is an expanding franchise, currently encompassing 27 locations, with significant growth potential. This trajectory offers employees unlimited opportunities for professional advancement within our organization.
Job Description
$50,000-$80,000 year range with salary and bonuses
We are seeking a dynamic and experienced General Manager to lead our team at our Ham Lake location (17565 Highway 65 NE). As the General Manager, you will be responsible for overseeing all aspects of our fast-paced food service operation, ensuring exceptional customer service, and driving business growth.
- Oversee daily operations, including staff management, inventory control, and quality assurance
- Develop and implement strategies to increase sales and profitability
- Ensure compliance with food safety regulations and maintain high standards of cleanliness
- Manage inventory levels, place orders, and maintain relationships with suppliers
- Train, mentor, and supervise staff to deliver excellent customer service
- Handle customer inquiries, complaints, and feedback professionally and efficiently
- Analyze sales data and prepare reports for upper management
- Maintain accurate financial records and manage the location's budget
- Implement and enforce company policies and procedures
- Collaborate with other departments to improve overall business performance
- Ensure all equipment is properly maintained and functional
- Adapt to changing business needs and implement new initiatives as required
Qualifications
Proven experience in restaurant or retail management, with a track record of successStrong leadership skills with the ability to motivate and guide a teamExcellent communication skills, both verbal and writtenProficient in math and computer skills, including data entry and order processingDetail-oriented with strong organizational and time management abilitiesCustomer-focused with a commitment to delivering high-quality serviceAnalytical thinking and problem-solving skillsAbility to work in a fast-paced environment and make quick, informed decisionsPhysical stamina to stand for extended periods and lift up to 50 poundsFlexible availability to work various shifts, including evenings and weekendsHigh school diploma or equivalent; higher education in business management is a plusFood safety certification preferredKnowledge of food service industry operations and best practicesUnderstanding of inventory management and supply chain processesProficiency in point-of-sale (POS) systems and basic computer applicationsThis job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and / or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.