911 Dispatcher

Job Description

Job Description

Callaway County Joint Communications (CCJC) is the 24 / 7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call?

CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $38,000 annually, or $18.26 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation / sick / holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $4,000 annual salary increase, at the discretion of the 911 Director.

CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24 / 7 operation and offers two shifts : 5 : 00am - 5 : 00pm & 5 : 00pm - 5 : 00am.

This is an entry-level position with paid training provided.

Callaway County is an Equal Opportunity Employer.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Employee Assistance Program (EAP)

Employee Discounts

Responsibilities

The job duties include, but are not limited to :

• Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS).
• Determines the appropriate call types and course of action based on the nature of the calls.
• Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system.
• Operates public safety dispatching equipment for multiple jurisdictions and agencies.
• Monitors radio on ongoing basis, responding as needed.
• Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc.

Requirements