Branch Banking Leader

Overview

Position Title : Branch Banking Leader

Location : Boca Raton, FL 33431-7205

Job Summary

A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. This role focuses on coaching to sales, revenue growth, and operational integrity with emphasis on successful sales and client experience behaviors while delivering a high level of client service.

Responsibilities

Business Performance

Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income). Proactively create and deliver the right client introductions to the appropriate team member(s) to achieve growth targets and execute successful sales initiatives. Exercise independent judgment to make sound financial decisions.

Sales Leadership and Coaching

Create and execute business development strategies; actively support partner-produced sales and branch initiatives. Provide training, development, and coaching to branch teams on the mission and how to engage effectively to hit targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including employment, performance evaluations, staff development / training, disciplinary actions, succession planning, and ensuring compliance with all requirements.

Client Experience

Deliver client engagement and education using available tools and systems. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyze and resolve problems related to branch operations and client satisfaction.

Risk Management

Foster a culture of disciplined risk management, helping teams identify and mitigate reputational, regulatory, employee, and client risks. Ensure team awareness, understanding, and adherence to all applicable bank policies and regulations. Meet operational excellence standards.

Performs special projects and additional duties as required.

Compliance

Consistently adheres to regulatory and compliance policies and standards linked to the job and completes required trainings. Maintains compliance with applicable federal, state, and local laws and regulations.

Qualifications

High School or equivalent required

5+ Years of overall branch sales experience required

(2)+ years in a leadership role required

Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation

Undergraduate Degree (4 years or equivalent) preferred

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please note : benefits information is available from the employer directly.

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