Talent.com
Service Advisor
Service AdvisorGabrielli Truck Sales • Jamaica, NY, US
Service Advisor

Service Advisor

Gabrielli Truck Sales • Jamaica, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Gabrielli Truck Sales is looking to hire a Service Advisor!

We are a professional commercial diesel equipment corporation, family owned and operated with 22 successful facilities in the tri-state area and growing! Seeking proactive, goal oriented, professional team members for career opportunities with longevity. This role is multi-layered, encompassing responsibilities that requires an ideal candidate that can fulfill the following responsibilities within a fast pace / high energy environment and alongside a team of fellow advisors and senior management.

  • We offer unique job opportunities with on-the-job training to teach job specific roles and platforms

Responsibilities : include but are not limited to the following description and or detail.

  • Communicate with customers from greeting and performing intake to ensuring satisfaction that all needs are met in a professional and efficient manner. Includes constant status updates and revisions to work detail to fit customer needs.
  • Effectively communicate with customers in an appropriate and timely manner via phone and through case platforms.
  • Perform visual walk-through inspections on customer’s vehicle to itemize concerns and or note any follow-up questions or details
  • Follow / track work orders from beginning to end which includes invoicing and or filing warranty claims to hand off to warranty dept
  • Update customers on status, post interoffice updates on cases as well as to dealer representatives and manufacturers across several platforms : Asist / Decisiv / Outlook
  • Confer with sales, accounting, leasing and parts departments to ensure proper protocol is followed for each repair order.
  • Consistently use Critical thinking and problem-solving skills both independently and cooperatively with a team to creatively implement necessary workflow.
  • Managing and implementing manufacturer guidelines to assure best practices and standards are maintained.
  • Invoicing and receiving payments for work orders
  • Use diagnostics equipment to check vehicles in and retrieve digital details to transfer and complete work order fulfillment
  • Create and allocate vendor purchase orders.
  • Create estimates and receive customer approval for work orders. Review repair orders and ensure work is completed and authorized.
  • Capacity to learn and facilitate multiple platforms to provide superior workflow.
  • Skills and Qualifications :

  • Associates degree minimum
  • Cdk experience preferred not mandatory
  • 1 year dealership and or similar experience
  • Ability to read, analyze and interpret technician write ups, manufacturer documents and summarize in grammatically correct format.
  • Ability to serve customers with a commitment to excellence with follow up and resolution of work orders ability to solve practical problems, carry out instructions
  • Multitasking individual to handle day to day responsibilities
  • Excellent oral and written communication skills
  • Proficiency in Microsoft office, google, computer basics
  • Positive, friendly and takes pride in all aspects of career
  • Professional / Courteous
  • Excellent interpersonal skills
  • Strong attention to detail
  • Work independently with time management
  • Skilled at Technical or “smart” media
  • Adept at handling situations that may arise in a professional manner
  • Values :

  • Leadership qualities
  • Maintain a professional appearance and manner of decorum
  • Keep work area clean and organized
  • Commitment to integrity
  • Business ethics with commitment to company policy
  • Show initiative by following through on necessary projects and or paperwork on non-routine tasks
  • Proactive and curious to perform problem solving tasks
  • Willing to set standards with excellence in performance
  • Punctual and predictable attendance
  • Gabrielli Truck Sales is an Equal Opportunity Employer. We value a diverse and inclusive working atmosphere. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to pregnancy, race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law. Gabrielli Truck Sales provides reasonable accommodations for employees and applicants with disabilities or pregnant consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know.

    Benefits :

  • Medical and Dental plan
  • Paid Holidays
  • Paid vacation and sick / personal time
  • 401k with an employer match
  • EMPLOYER Paid Life insurance benefit
  • Gym Reimbursement program
  • Create a job alert for this search

    Service Advisor • Jamaica, NY, US

    Related jobs
    Auto Service Advisor

    Auto Service Advisor

    Motorwerks • Mamaroneck, NY, USA
    Full-time
    Quick Apply
    Do you have a passion for customer service and a love for cars?.Mamaroneck, NY! This isn't just a job – it's an opportunity to grow, learn, and be part of something special.As an Auto Service...Show more
    Last updated: 30+ days ago
    Parts and Service Technical Advisor- Oyster Bay, NY

    Parts and Service Technical Advisor- Oyster Bay, NY

    Stellantis • Oyster Bay, NY, US
    Full-time
    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more
    Last updated: 11 hours ago • Promoted • New!
    Advisor

    Advisor

    CSI Group • Wall Township, NJ, US
    Full-time
    Join CSI Group A Thriving Career Awaits You!.CSI Group is a leading financial services firm dedicated to enriching lives and legacies by providing personalized services that guide individuals and f...Show more
    Last updated: 30+ days ago • Promoted
    Service Attendant- 1st Shift

    Service Attendant- 1st Shift

    New York Blood Center • Rye, NY, United States
    Full-time
    This position is responsible for maintaining cleanliness and safety for assigned facilities.Collects and disposes of all types of waste including regular, recyclable and medical and operates compac...Show more
    Last updated: 30+ days ago • Promoted
    Boutique Client Advisor (Ultra-Luxury Division)

    Boutique Client Advisor (Ultra-Luxury Division)

    Abel Richard • New York, NY, US
    Full-time
    To Be Distinguishable, One Must Push The Limits Of Creativity.Abel Richard is an ultra-luxury Maison redefining modern refinement. Located in the heart of New York City, Abel Richard specializes in ...Show more
    Last updated: 6 days ago • Promoted
    GUCCI Senior Client Advisor - Bloomingdale's Roosevelt Field

    GUCCI Senior Client Advisor - Bloomingdale's Roosevelt Field

    Kering • Garden City, NY, US
    Full-time
    If you are a Dream-maker, this is the place for you.Together, we'll create the real fabric of Gucci.A community of people united by the same passion : breaking new ground in the fashion world and be...Show more
    Last updated: 1 day ago • Promoted
    Honda Service Advisor

    Honda Service Advisor

    Bay Ridge Honda • Brooklyn, New York, United States
    Full-time
    Quick Apply
    Bay Ridge Honda is seeking an experienced, customer-focused.This is a full-time opportunity for someone who thrives on delivering great customer experiences, communicates clearly, and works well in...Show more
    Last updated: 30+ days ago
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    New Jersey Staffing • Teterboro, NJ, US
    Part-time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more
    Last updated: 2 days ago • Promoted
    Physician Advisor

    Physician Advisor

    Hackensack Meridian Health • Neptune Township, US
    Full-time +1
    Jersey Shore University Medical Center.Physician Advisor to join our growing health network.This is an excellent opportunity to become a key member of the healthcare organization’s leadership team....Show more
    Last updated: 30+ days ago • Promoted
    Title Closing Advisor I

    Title Closing Advisor I

    Weichert, Realtors • Wall, NJ, United States
    Full-time
    Heritage Abstract Company is hiring a Title Closing Advisor in Monmouth / Ocean County, NJ.The Title Closing Advisor will play a vital role in expanding the Company’s client base and promoting the ti...Show more
    Last updated: 30+ days ago • Promoted
    Budget Advisor

    Budget Advisor

    Canon U.S.A., Inc. • Melville, New York, United States, 11747
    Full-time
    Quick Apply
    Melville, NY is currently seeking a Budget Advisor (Advisor, Budget).Lead financial contact for CSG.Responsible for managing the Business Unit budget submission and Financial reporting.This positio...Show more
    Last updated: 30+ days ago • Promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep Boys • Jamaica, NY, US
    Full-time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show more
    Last updated: 30+ days ago • Promoted
    Servicing Financial Advisor

    Servicing Financial Advisor

    CSI Group • Wall Township, NJ, US
    Full-time
    Servicing Financial Advisor CSI Group Advisors.At CSI Group Advisors, our mission is clear : to simplify financial security and remove uncertainty for Americas middle class.Were a trusted financial ...Show more
    Last updated: 21 days ago • Promoted
    Parts and Service Technical Advisor - Mahwah, NJ

    Parts and Service Technical Advisor - Mahwah, NJ

    Stellantis • Mahwah, NJ, US
    Full-time
    The Service and Parts Technical Advisor acts as a direct liaison between Stellantis and a concentration of Chrysler, Jeep, Dodge, Ram, Alfa Romeo, and FIAT dealerships within one of our regional bu...Show more
    Last updated: 11 hours ago • Promoted • New!
    Physician Advisor - Neptune, New Jersey

    Physician Advisor - Neptune, New Jersey

    Hackensack Meridian Health • Neptune City, NJ, US
    Full-time +1
    Jersey Shore University Medical Center.Physician Advisor to join our growing health network.This is an excellent opportunity to become a key member of the healthcare organization’s leadership team....Show more
    Last updated: 15 hours ago • Promoted • New!
    Client Advisor IV

    Client Advisor IV

    Peapack Private Bank & Trust • New York, NY, US
    Full-time
    Peapack Private Bank & Trust is a leader in wealth, lending and deposit solutions.At Peapack Private, our clients are cared for by a single point of contact and are served by empowered employees wh...Show more
    Last updated: 18 hours ago • Promoted • New!
    Financial Advisor

    Financial Advisor

    TradeJobsWorkforce • 10040 New York, NY, US
    Full-time
    Financial Advisor Job Duties : Serves as an advisor to provide an advice-based approach to financial s...Show more
    Last updated: 30+ days ago • Promoted
    Physician Advisor, Physician Advisor

    Physician Advisor, Physician Advisor

    Hackensack Meridian Health • Neptune, NJ, United States
    Full-time +1
    Physician Advisor Jersey Shore University Medical Center Neptune, New Jersey Hackensack Meridian Health is seeking a collaborative Physician Advisor to join our growing health network.This i...Show more
    Last updated: 12 hours ago • Promoted • New!