Venue Sustainability Manager

THE ROLE

Xfinity Center is seeking a Venue Sustainability Manager to help us take our sustainability programs to the next level. This role will provide bothadministrative and operational support to drive successful implementation of venue sustainability programs, including but not limited to,

developing, and executing resource recovery and material circularity programs, promoting educational and engagement campaigns, supportinggreen artist operations and activations, and creating a strong culture around sustainability. This role will operate under the guidance of Live

Nation’s national sustainability team, reporting to and working closely with the Regional Zero Waste Manager. This role will also report directly tothe Venue Operations Manager and be part of the venue operations team. Coming into 2024, Xfinity Center is setting new targets to become anindustry leader in zero waste, which will be a priority task for the selected candidate. This is a seasonal, part-time position, working an average of 35 hours per week. Hours per week will vary depending on show schedule and business needs at the time.

RESPONSIBILITIES :

Training & Engagement :

Participate in pre-season orientation and mid-season meetings with Live Nation’s national sustainability team.

Attend all scheduled 1-on-1 meetings with Regional Zero Waste Manager providing updates on all initiatives.

Be onsite during pre-season venue set up to ensure zero waste operational procedures are in place.

Drive Zero Waste Supervisor hiring, training, and onboarding.

Drive Zero Waste Coordinator hiring, training, and onboarding.

Deploy sustainability communication and engagement assets to help lead pre-season venue orientation trainings.

Provide regular updates to entire venue staff to share progress, recognize employees, and identify areas of improvement.

Work closely with all venue departments to integrate sustainability into operations.

Collaborate with the Marketing Lead to regularly share venue sustainability highlights on all social channels.

Collaborate with the Experience Manager to build enthusiasm and participation around venue sustainability efforts.

Other tasks as assigned by the Operations Manager and National Sustainability Team including but not limited to local community andvendor engagement.

Resource Recovery & Material Circularity Operations :

Work with venue leaders and Regional Zero Waste Manager to design a comprehensive zero waste plan for your venue with actionablegoals, improvement areas, a current map and material flow, and a tracking system for accountability.

Oversee and assist with the material sorting process of all recycling, composting, reuse, and donations materials to increase resourcerecovery and diversion from landfill.

Analyze existing venue infrastructure, event set up, and waste flows to identify areas for improvement.

Be present on show days and non-show days to manage teams, and to ensure compliance and quality control of materials entering thewaste stream.

Identify key opportunities and partnerships to expand the material circularity model throughout the season.

Build or maintain connections with local partners and waste haulers to stay up to date on accepted divertible materials and options forresource recovery.

Create a lively and positive atmosphere across front of house and back of house waste operations.

Reporting and Data Collection :

Utilize Microsoft Office (primarily Word, Excel, and SharePoint), Google Drive, and Box programs to track and report on key program

metrics.

Acquire weight tickets and chain of custody receipts by establishing relationships with waste haulers and resource recovery vendors.

Update the mandatory venue data tracking and reporting spreadsheet on a minimum monthly basis.

Document operations and upload photos to shared folders.

Create engaging visual reports throughout the season that can be shared venue wide.

• Complete the post-season venue sustainability survey.

Qualifications :

Show days require about 90% of the time spent walking, bending, reaching, stooping, lifting, and carrying 50+ lbs. with about 50% of thattime spent helping / overseeing the sorting of materials.

High School Diploma or equivalent

At least 1 year in a leadership position in one of the following : operations / event coordination, Guest Services and communications,event, or campus sustainability / zero waste events

Creative thinker and problem solver

Excellent verbal, written and interpersonal communication skills

Acute sense of judgment, tact, and diplomacy

A strong sense of teamwork and ability to execute programs

Time management and the ability to excel in an unstructured environment

Passion for driving environmental impact through both hands-on and administrative work