Operations Clerk

Job Description

Job Description

Job Title Operations Clerk

Department Operations / ASC

FLSA : Non-Exempt

Reports To Operations Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

The incumbent will utilize corporate and regulatory policy and procedures, ensuring that a high standard of quality and accuracy is maintained at all times. It is also the responsibility of the incumbent to ensure quality service and to report risk and exposure to management immediately.

Primary Duties will be those of the Operations Department Deposit Account Team

• Deposit Account Setup – Business and Consumer Accounts

Upload New / Revised Deposit Accounts

Use the Fedline Advantage and other associated systems and reports to perform the following duties : Insufficient Fund presentments (pay / return), Return Deposited Items, ACH Returns / Notifications, Death Notifications / Returns.

Review documentation submitted for stop payment and place the stop payment requested

Order debit cards and process requested maintenance (limit changes and lost cards)

Deposit account issues and questions.

Call forwarding to other employees, transfer funds, place Stop Payments

SUPERVISORY RESPONSIBILITIES : Although this position carries no supervisory responsibilities, this individual serves in the capacity of a leader among his / her peers in the manner in which he / she performs his / her job duties.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS : Ability to read and comprehend simple and complex instructions, simple and complex correspondence, and memos. Must be able to speak, read, write and understand the primary language(s) used in the workplace.

MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

REASONING ABILITY : Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.

CERTIFICATES, LICENSES, REGISTRATIONS : Valid Driver’s License; High School Diploma or equivalent

PHYSICAL DEMANDS : The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and use hand to finger dexterity, handle, and / or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, speak and listen and use close and distance vision. The employee may lift and / or move up to 25 pounds.

WORK ENVIRONMENT : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee may be exposed to risk of electrical shock. The employee may be exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually quiet.

OTHER SKILLS AND ABILITIES : The skills listed are required to perform the assigned duties. Due to the variation of the duties performed by the Operations Department, the primary skills to perform each function are varied as well. The arrangement of the duties is not indicative of the skill level needed.

Accurate typing

Disclaimer : The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to be a comprehensive list of all responsibilities, skills or duties.

EEO / AA / M / F / Vets / Disability