Retail Associate - Budtender
Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. Join the most exciting and fastest growing company in the industry! If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program! Join our team today and start looking forward to coming to work doing something you love!
As a Retail Associate (Budtender), you are the face of the brand. You'll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment.
Key Responsibilities :
Customer Service & Sales
- Greet every customer warmly and professionally; build rapport and promote return visits
- Provide expert guidance on product selection based on individual needs, preferences, and regulations
- Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
- Offer recommendations based on customer health goals, product availability, and state regulations
- Promote loyalty programs, daily deals, and new product launches
- Ensure all customers / patients have a valid ID and meet all eligibility requirements before purchasing
Point of Sale Transactions
Accurately process transactions through POS and seed-to-sale tracking systemsHandle financial transactions with integrity and accuracyFollow all transaction limits, discounts, and promotional pricing protocolsCompliance & Documentation
Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling)Maintain confidentiality and HIPAA compliance when handling patient / customer informationReport discrepancies, compliance concerns, or suspicious activity to store leadershipInventory & Merchandising
Assist with restocking, product rotation, and backstock organizationMaintain merchandising standards by keeping displays neat, full, and visually appealingVerify accurate labeling and pricing on all retail productsSupport cycle counts and inventory audits as neededStore Presentation & Cleanliness
Ensure the sales floor, waiting area, restrooms, and break room remain clean and organizedSanitize high-touch areas and workstations regularlyFollow store opening, closing, and cash-handling proceduresQualifications :
Must be at least 21 years of ageHigh school diploma or equivalent required1+ year of customer service, hospitality, or retail experience; cannabis experience not requiredStrong interpersonal and active listening skillsBasic math and computer skills; POS and inventory software experience a plusAbility to work flexible hours including weekends, evenings, and holidaysThis position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodationMust meet all state requirements for employment in a licensed cannabis facilityBenefits and Compensation :
Pay starts at $16.66 / hr. plus additional earnings from tipsTop-performing Retail Associates have the potential to earn $80 or more in tips per shiftEmployee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailersGenerous bonus structureHealth Benefits available, including both high-deductible and low-deductible plan optionsEmployee Assistance Program (EAP)Paid Sick Leave (PSL)Holiday Pay for anyone working New Years Day, 4 / 20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas DayEqual Opportunity Employer :
Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.