Overview
Our well-established dental practice, Robstown Dentistry, seeks a detail-oriented and personable Treatment Coordinator / Assistant Office Manager to join our team!
The Dental Treatment Coordinator / Assistant Office Manager is vital in ensuring efficient patient communication, treatment plan presentation, understanding patients' options, scheduling appointments, navigating financial arrangements, and providing office management support. This individual will serve as a key liaison between patients, clinical staff, and office management to facilitate a smooth and positive patient experience. We'd love to hear from you if you have excellent communication skills, a passion for helping patients, and thrive in a fast-paced environment.
Key Responsibilities
- Present treatment plans to patients clearly and confidently
- Explain dental procedures, expected outcomes, and financial options
- Schedule and confirm patient appointments, ensuring timely and efficient patient flow
- Verify insurance coverage and review benefit breakdowns with patients
- Track case progress and follow up with patients to ensure treatment completion
- Maintain accurate patient records in our dental software
- Assist in overseeing front office operations
- Collaborate with clinical and administrative teams to enhance patient satisfaction and office efficiency
Qualifications
2+ years of previous dental treatment coordinator and office management support experience preferredStrong knowledge of dental terminology, insurance processes, and treatment protocolsExcellent verbal and written communication skillsProficiency in dental practice management software- Dentrix knowledge a plusExceptional organizational skills and attention to detailAbility to provide compassionate care while maintaining professionalismBilingual in Spanish is a plusBenefits
401(k)Health insuranceVision insuranceDental insuranceLife insurancePaid time offPaid holidaysOpportunities for professional development and advancement.INDHRTC01