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Customer Service Representative

Customer Service Representative

LoanMax Title LoansPortland, ME, United States
30+ days ago
Job type
  • Full-time
Job description

LoanMax Title Loans - Now Hiring!

Location : 544 Deering Ave, Portland, ME 04103

Position : Customer Service Representative (Full-Time, In-Person)

About the Role :

LoanMax Title Loans is seeking a Customer Service Representative for our Portland, ME location. This is a full-time, in-person position (not remote). We are looking for a professional, motivated, and dependable individual who is ready to grow with a company that values honesty, integrity, and outstanding customer service.

Our Customer Service Representatives are the face of our company and play a vital role in providing fast and friendly service to our customers. Responsibilities include :

  • Assisting potential and existing customers with questions regarding loan products
  • Evaluating vehicles for loan eligibility
  • Managing customer accounts and processing payments
  • Making courtesy calls and maintaining regular communication with customers

What We Offer :

  • Competitive Salary
  • 6 Paid Holidays
  • Vacation Time
  • On-the-Job Paid Training
  • Full-Time Schedule : Monday - Friday, 10 AM to 6 PM
  • Rotating Saturday Schedule : 9 AM to 3 PM
  • Never Work Sundays!
  • ✅ Medical, Dental, Vision, and Other Voluntary Benefits available after 90 days of employment - effective on your 91st day !

    Requirements : General :

  • Must be available to work full-time, in person
  • Positive attitude and excellent communication skills
  • Strong attention to detail
  • Education :

  • High school diploma or equivalent required
  • Experience :

  • Previous customer service experience preferred
  • Comfortable with computers and data entry
  • Personal Qualities :

  • Motivated, dependable, and honest
  • Strong commitment to exceptional customer service
  • Professional demeanor and a team player
  • About Us :

    LoanMax Title Loans is one of America's most respected title loan companies, operating nearly 1,000 stores in over 20 states. Since 1990, we've been committed to offering customers hassle-free cash solutions with transparency, integrity, and outstanding service.

    Our employees are the heart of what we do, and we are looking for team members who want more than just a job - they want a career with a company that values their contributions and supports their growth.

    Please Note : All candidates must be able to pass a comprehensive background screening, including credit & criminal.

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    Customer Service Representative • Portland, ME, United States