Instructional Design Specialist

Job Description

Job Description

Salary :

eBOARDsolutions, Inc ., a subsidiary of the Georgia School Boards Association and leader in board management software, is currently seeking an Instructional Design Specialist . At eBOARDsolutions, our mission is helping boards lead and govern effectively and operate efficiently and our customers tell us were really good at it. Our SaaS board management software, Simbli , helps boards automate and simplify everyday tasks through software that facilitates paperless meetings, strategic planning, policy management, board evaluations, document management, and communications.

The Instructional Design Specialist will be responsible for developing and maintaining Simblis online training courses for customers, creating certification programs for our strategic partners, and building product overview videos for new releases. This role will also own the creation and maintenance of our knowledge base and will participate in functional testing of new product releases. To ensure training materials align with real-world usage, the specialist will spend approximately 20% of their time engaging directly in training and support activities, gaining firsthand insights into how customers use Simbli.

WHAT YOULL DO AS AN INSTRUCTIONAL DESIGN SPECIALIST :

• Design, build, and maintain interactive online training courses for Simbli users on how to use the software in our LMS.
• Create and manage certification programs tailored to strategic partner enablement.
• Produce engaging video content and product feature overviews aligned with product release cycles.
• Maintain and update Simblis online Knowledgebase to reflect product enhancements and best practices.
• Perform functional testing of new product releases to validate training material alignment.
• Deliver occasional customer training to keep a pulse on user needs and questions.
• Collaborate with Product and Customer Success teams to ensure all training materials reflect accurate, customer-centric workflows.
• Apply instructional design principles and adult learning best practices to all content.

WHAT WERE LOOKING FOR :

NICE TO HAVE :

WHAT YOULL GET IN RETURN :

The above statements are intended to describe the general nature and level of work being performed by the individual employed for this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Individual may be required to perform duties outside of their normal responsibilities from time to time, as needed.