Customer Success Account Manager

A company is looking for a Strategic Customer Success Account Manager.

Key Responsibilities

Manage a portfolio of strategic customers focusing on renewal and adoption outcomes

Drive growth and prevent risk through early engagement and collaboration with internal teams

Conduct regular business reviews to ensure product adoption and alignment with customer objectives

Required Qualifications

8+ years of experience in Sales, Renewal Management, Account Management, or Customer Success

Experience in quota-carrying roles with a proven track record of meeting performance indicators

BA / BS degree or equivalent work experience

Strong contract negotiation skills and experience with deal negotiation cycles

Ability to interact and influence at all organizational levels, including senior executives