Assistant Manager

Department : Restaurants

Reports To : Restaurant General Manager

Job Summary :

As an Restaurant Assistant Manager, you will be responsible for overseeing guest services, training and coaching team members, and ensuring the smooth operation of daily shifts. We are passionate about providing guests with the best experience possible and are

Essential Functions :

• Oversees restaurant operations in the absence of the General Manager, ensuring smooth and consistent performance
• Welcomes new team members and provides them with the training needed to perform their job.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the Shift Managers and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors – train, observe, provide feedback and celebrate.
• Runs shifts, overseeing staff performance, guest experience, and daily execution
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling, and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team member onboarding process.
• Implements action plans to address employee needs and Operational Assessments.
• Maintains a strong focus on cleanliness and organization, setting the standard for the team
• Works a rotating schedule cover all aspects of the restaurant’s hours of operation, including days, nights, and weekends.

Knowledge, Skills, and Abilities :

Credentials and Experience :

Physical Requirements :

Disclaimer :

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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