IT MANAGER SENIOR - 71676

Executive Service – IT Manager Senior (Finance and Administration)

Location : Nashville, TN

Salary : Monthly Salary : $8,534.00 - $11,076.00; Annual Salary : $102,408.00 - $132,912.00

Closing Date : 10 / 20 / 2025

Hybrid

Background Check : CJIS Fingerprints and name base background checks

Overview

The Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) is charged with planning for and promoting an array of services from prevention and early intervention to resiliency and recovery. The Department operates four inpatient psychiatric hospitals across the state of Tennessee and contracts with mental health and substance abuse community providers to offer services to Tennesseans in need. The Department's budget of more than $548 million includes funding from dedicated fees, revenue, federal grants, and state general fund appropriations. The Department is currently seeking an experienced Business Intelligence (BI) Manager to lead a team of BI specialists focused on providing reporting and advanced data analytics for the Department's electronic medical records (EMR) and practice management system. The BI Manager will ensure that executives, clinicians, and administrative staff have the data-driven insights necessary to improve patient care, operational efficiency, and regulatory compliance. This executive service position will report directly to the Executive IT Director and work in parallel with the Product Manager overseeing the EMR platform. The BI Manager will collaborate closely with the Department's Division of Hospital Operations, Clinical Leadership, billing and claims staff, and IT subject matter experts.

Key Responsibilities

• Partner with executive leadership to align BI and reporting strategies with the agency's mission, strategic goals, and operational priorities.
• Manage and lead a team of BI specialists to design, build, and maintain reports and data extracts supporting clinical, operational, and financial needs.
• Collaborate with the Product Manager to ensure reporting capabilities evolve in parallel with EMR enhancements and new features.
• Translate business and clinical data needs into BI development requirements, including report design and data model enhancements.
• Establish data quality processes and collaborate with IT and clinical stakeholders to improve data integrity within the EMR system.
• Manage communication with stakeholders to ensure transparency around BI initiatives, report availability, and data interpretation.
• Document and track reporting requests and deliverables through a ticketing application to ensure accountability and prioritization.

Minimum Qualifications

Required Qualifications

Preferred Qualifications

The State of Tennessee is committed to fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without discrimination or harassment in the workplace.

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