Front Office Specialist

Job Description

Job Description

Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, and Polk counties. Gastro Florida offers G.I. screening & treatment, colon cancer prevention, non-surgical cancer intervention, IBD infusions & therapy, nutrition & weight loss services, monitoring between visits, pharmacy & pathology services, and the latest therapies, including clinical research, to provide an integrated patient experience . Our mission is to provide general and advanced / interventional gastroenterology services in an Affable, Affordable & Accessible manner for Accurate Answers .

We are seeking a competent, conscientious, service-oriented individual with strong character to work in the front desk for one of our gastroenterology offices. This individual will check-in / out patients with a smile and perform billing / scheduling / telephone -related functions. He / She will work under the direction of the office's Practice Manager or his / her designee.

Minimum Requirements :

High school graduate with 2 years of medical office experience, including at least 1 year in a specialty practice. Preference may be given to candidates who have work experience from employers that emphasize excellent customer service (e.g. Publix, Disney).

Some openings will require Spanish fluency.

Utilized EMR / practice management systems.

Role : Check-in

• Greet and arrive all patients in a courteous manner.
• Ensure patients complete the required documentation and their information (insurance, demographic, etc) is current.
• Enter appropriate data into EMR.
• Collect any patient copayments and balances.
• Some practices may include rooming the patient in the clinic area.

Check-out

Scheduling

Additional Billing / Telephone

Other Duties as Assigned

The corporate headquarters (CBO) is located in beautiful Feather Sound (Clearwater).

Criminal background and drug screening required as well as excellent professional references.