Clinical - Care Navigator - J01009

Job Title :   Clinical - Care Navigator

Location : Remote & Field visits required, seeking candidates from the Greenville and Spartanburg area of SC.

Shift : Monday – Friday 8am - 5pm OR 9am - 6pm EST

Duration : 3 months, possibility to extend or convert

Job Description :

This is a new line of business from the state managing Medicaid Seriously Mentally Ill (SMI) members from ages 6-64 years of age. Members require at least 1 phone call monthly, 1 visit every 90 days, and an annual assessment. Case Navigators are allowed a caseload of no more than 60 members due to the intensive nature of the members. The purpose of the plan is to assure members are receiving all medications, attending all MD / mental health clinic appointments, and have adequate housing and transportation to attend all appointments.

Typical Day in the Role :

• Schedule of 8 hours daily.
• CN will make calls, visits, and coordinate care for members.
• Our work is driven by metrics from the state that all are time-driven.
• We currently have 12 CNs.
• They will be issued a company-owned computer and cellphone.
• The team interacts with one another through Teams, calls, or texts.
• All team members have “buddies” that also work in the same area and are available for co-visits.

Must haves :

Nice to haves :

Disqualifiers :

Performance Indicators :

Candidate Requirements :

Education / Certification

Licensure