CASE MANAGER

DENVER RESCUE MISSION

Job Announcement

Position Title : Case Manager

Reports to : Homelessness Resolution Manager, Associate Director or Director

Job Classification : Full time; Non-exempt

Salary Range : $24.00 - $27.31 per hour

About Us :

Denver Rescue Mission has been serving the most vulnerable in our community for over 130 years. Our history is rooted in a love of Christ and a commitment to share that love with others. At multiple locations throughout our community, we help restore the lives of people experiencing homelessness and addiction through emergency services, rehabilitation, transitional programs, and community outreach.

The Opportunity :

The Case Manager (CM) should be someone who takes initiative, can multi-task, and is able to manage a large caseload. The CM provides assessments, assignments, and accountability to guests and participants in our facilities and programs.

Responsibilities will include but not be limited to :

General

• Demonstrates respect, cultural competence, and knowledge of trauma-informed care in interactions with participants, staff, and other community providers.
• Upholds all residential and DRM program policies and written agreements.
• Develops a case plan with individualized goals based on individual needs, and facility / program requirements. Identifies action steps necessary to achieve goals, and monitors progress through scheduled follow up meetings.
• Performs comprehensive assessment of participant needs.
• Recommends the necessary level of intervention.
• Develops and regularly modifies treatment service plan as appropriate.
• Monitors and assesses participant progress towards identified goals.
• Holds case planning meetings with clients, including scheduled and walk-in appointments.
• Monitors case planning appointments, schedules new clients, and assesses continued availability of participant needs and the current bed list to make sure a maximum number of appointments are offered.
• Maintains professional best practices in areas of document storage, confidentiality and professional ethics when dealing with clients and client information.
• Oversees participant case files to ensure progress.
• Regularly updates all case planning records, services, and case notes in SCRIBE including uploading vital documents and ROIs.
• Documents all meetings, referrals, and services in SCRIBE and utilizes the appropriate templates.
• Attends staff meetings, and is prepared for case manager and team meetings to address complex cases and needs.
• Provides SCRIBE reports, spreadsheets and statistics as requested.
• Facilitates Community Provider visits with clients including case note documentation in Scribe (DHS, MAT, Child Support, VA, SSI / SSDI Attorney).
• Collaborates, communicates, and advocates with service providers in the government, medical, mental health, housing, benefits acquisition, employment, legal, and veterans, etc. fields to aid clients toward a successful transition into long-term programs or sustainable housing.
• Facilitates Community Provider visits with clients as assigned, to include, signing up clients to meet with Community Providers.
• Collaborates with other DRM personnel regarding participant evaluation, goals and continuity of care.
• Engages in ongoing training as assigned by the direct supervisor and leadership team.
• Participates in care / integration / oversight of interns and volunteers as requested.
• Seeks to develop a continuing knowledge of the field, what services are provided in the community, and establishing communication with those entities.
• Other duties as assigned by direct supervisor.

WORKING CONDITIONS

Requirements

Minimal Qualifications :

Benefits and Perks :

Denver Rescue Mission Benefits Guide

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.

Salary Description

$24.00-$27.31