Field Service Technician, Rental-Lift Truck

Field Service Technician, Rental-Lift Truck

Req No.

2025-5455

Category

Technicians

Location

US-IA-Cedar Rapids

Type

Regular Full-Time

Union or Non-Union

Non-Union

Division

Lift Truck

Company

Altorfer Inc

Working Hours / Days

7 : 00 AM - 4 : 00 PM Monday- Friday, some Saturdays and overtime as needed.

Overview

Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks / forklifts, Caterpillar, and other allied type construction equipAment. Location areas to be serviced are : Cedar Rapids, IA., Cedar Falls, IA. and Dubuque, IA.

Basic Duties

Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment.

• Assist in the decision if equipment needs to be transported into the shop to complete repairs.
• Establish and maintain service-oriented working relationship with customers.
• Plan and execute the repair of various pieces of rental equipment.
• Provide excellent customer service to all customers.
• Complete service reports and all other paperwork before and after repairs are made
• May perform other related duties as requested and / or assigned.
• Keep current with industry standards.

Qualifications

Physical Requirements / Working Conditions

This position will work in the field / shop environment and at Customer jobsites. May on a continuous basis carry, bend and lift; up to 75 lbs. Will be required to wear appropriate safety equipment (IE- steel toed boots, hard hat, safety glasses with side shields, hearing protection, cut resistant gloves, etc.) for a given situation. The noise level in the work environment is usually moderate to high. Must be flexible to work varying schedules and hours as needed. Travel between locations is required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

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