Front Desk CoordinatorSandstone Health • Cypress, TX, US

Front Desk Coordinator

Sandstone Health • Cypress, TX, US

17 hours ago

Job type

Full-time

Job description

Job Description

If you are looking for an opportunity to make a difference in the healthcare system, be part of a team, and grow with us, Sandstone Health invites you to apply for this position. As one of the largest and most sophisticated patient-centered offices in our area, we pride ourselves in the quality of our doctors and staff, state-of-the-art equipment and technology, and expert care and support services we provide.

We are seeking a Front Desk Coordinator to join our team and be a part of something special, something bigger than your individual efforts. As a Front Desk Coordinator, you will be responsible for managing the general office flow, scheduling appointments, and guiding patients to receive the best care possible.

This is a full-time (hourly) non-exempt position with competitive pay based in Cypress, TX.

As a Front Desk Coordinator, you will :

Consult and collaborate with other healthcare providers and specialists to arrange patient appointments and treatment plans
Check in on patients regularly and evaluate and document their progress
Treat patients with empathy and respect while conducting oneself in a professional manner
Greeting patients and visitors with a warm and welcoming smile
Answering and placing calls to patients, insurance providers, and external healthcare providers
Scheduling appointments and managing patient medical records
Conducting monetary transactions and managing patient billing inquiries
Coordinating external procedure scheduling with other healthcare providers
Providing administrative support to the team and managing general office flow

Requirements

High school diploma or equivalent (GED)

Minimum 2 years of experience in a medical office Front Desk preferred

Superb verbal and written communication skills to share updates with patients and other medical staff

Computer skills and proficiency in Microsoft Office

Strong analytical thinking and the ability to handle multiple tasks concurrently

Excellent customer service skills to provide ongoing support for patients and their families

Strong organizational and multitasking abilities

Ability to handle multiple phone lines, email inquiries, and scheduling requests simultaneously

Knowledge of medical terminology, procedures, and billing / insurance protocols preferred

Non-smoking and health-conscious individuals preferred

What we value :

Compassionate Care ❤️ We provide personalized care with compassion and empathy to all our patients. We treat our patients with the same respect and care that we would want for ourselves or our loved ones.

Holistic Approach

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Front Desk Coordinator • Cypress, TX, US