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Retail Sales Associate (Seasonal)
Retail Sales Associate (Seasonal)New Balance • Glen Allen, VA, US
Retail Sales Associate (Seasonal)

Retail Sales Associate (Seasonal)

New Balance • Glen Allen, VA, US
13 hours ago
Job type
  • Part-time
Job description

Overview

Join to apply for the Retail Sales Associate (Seasonal) role at New Balance

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

Responsibilities

  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model :

Greet and make customer contact

  • Understand the customer\'s needs
  • Educate the customer on product features and benefits
  • Solve any customer problems / answer any questions
  • Transact the sale through suggestive selling, multiple selling, and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best – neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect products by greeting customers, attaching / detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
  • Qualifications

  • Must be 18 years of age or older
  • Strong customer service and verbal communication skills
  • Past retail experience preferred, but not necessary
  • Ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to lift up to 50 lbs with assistance if necessary; stand for extended periods; climb stairs occasionally
  • Benefits

  • Comprehensive traditional benefits package including medical insurance options, dental, vision, life insurance, and 401K
  • Online learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programs
  • Yearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave
  • Temporary associates : medical, dental, and vision insurance and associate discount
  • Part-time associates : 401k, short term disability, $300 yearly lifestyle reimbursement, and associate discount
  • Equal Opportunity Employer

    New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure employment terms are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, and / or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.

    Employment type : Part-time

    Seniority level : Entry level

    Job function : Sales and Business Development | Industries : Sporting Goods Manufacturing

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    Seasonal Retail Sales Associate • Glen Allen, VA, US

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