Overview
Join to apply for the Retail Sales Associate (Seasonal) role at New Balance
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Job Mission
Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.
Responsibilities
- Provide customer service using proper selling techniques, product knowledge, and the GUEST service model :
Greet and make customer contact
Understand the customer\'s needsEducate the customer on product features and benefitsSolve any customer problems / answer any questionsTransact the sale through suggestive selling, multiple selling, and effective closingCorrectly measure and fit customers with appropriate NB productInform customers about any promotions we have runningKeep the floor always looking its best – neat, organized, and well stockedMake sure items are labeled and price marked properlyProtect products by greeting customers, attaching / detaching security tags, monitoring floor merchandise, reporting shrinkage and security violationsFollow safety regulations, including proper lifting procedures and timely reporting of all accidents and near missesQualifications
Must be 18 years of age or olderStrong customer service and verbal communication skillsPast retail experience preferred, but not necessaryAbility to flourish in a team environmentFamiliarity with cash register functionsAbility to quickly perform basic mathWillingness to work a flexible schedule that may include weekends and holidaysAbility to lift up to 50 lbs with assistance if necessary; stand for extended periods; climb stairs occasionallyBenefits
Comprehensive traditional benefits package including medical insurance options, dental, vision, life insurance, and 401KOnline learning and development courses, tuition reimbursement, $100 monthly student loan support, mentorship programsYearly $1,000 lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leaveTemporary associates : medical, dental, and vision insurance and associate discountPart-time associates : 401k, short term disability, $300 yearly lifestyle reimbursement, and associate discountEqual Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure employment terms are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, and / or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Employment type : Part-time
Seniority level : Entry level
Job function : Sales and Business Development | Industries : Sporting Goods Manufacturing
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