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Applications Technician - Advanced
Applications Technician - AdvancedUniversity of North Carolina at Chapel Hill • Chapel Hill, NC, US
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Applications Technician - Advanced

Applications Technician - Advanced

University of North Carolina at Chapel Hill • Chapel Hill, NC, US
11 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Posting Information

Department SW-School of Social Work-380100

Career Area Information Technology

Is this an internal only recruitment? No

Posting Open Date 10 / 08 / 2025

Application Deadline 10 / 15 / 2025

Position Type Permanent Staff (SHRA)

Position Title Applications Technician - Advanced

Salary Grade Equivalent DT05 / IT05

Working Title Instructional Technologist

Position Number 20073336

Vacancy ID P020576

Full-time / Part-time Permanent / Time-Limited Full-Time Permanent

Hours per week 40

Work Schedule Flexible hybrid arrangement consistent with System Office policy.

Work Location CHAPEL HILL, NC

Position Location North Carolina, US

Hiring Range $75,467-$83,415

Pay Band Information To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary

The Instructional Technologist works with content experts (faculty), instructional designers, content developers, and other members of the design team to facilitate technology-rich teaching and learning content, create new e-learning material, and build courses in the School's Learning Management System (e.g. Canvas). This person will plan, organize, implement, review, and deploy online learning modules for the Online MSW program, and create new e-learning material based on the specifications of faculty and the design team. This person will test deployed material, address technical problems, and update created content on a regular basis. This person will identify new technology or educational means to provide users with a seamless experience, including troubleshooting new features and ensuring sites are working correctly. This person will work with multiple content experts at one time, assist with instructional and educational content development, multimedia development, and LMS technical expertise in support of students, faculty, and staff.

Primary Purpose Of Organizational Unit

The mission of the School of Social Work is to advance equity, transform systems, improve lives. The School's curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities.

Minimum Education And Experience Requirements

  • Associate's Degree in Computer Programming, or
  • Bachelor's degree with some computer related coursework from an appropriately accredited university; or an equivalent combination of education and experience.
  • Journey level requires an additional six months experience.
  • Advanced level requires an additional one year of experience.

Required Qualifications, Competencies, And Experience

  • Proficient in the use of e-mail, word processing, spreadsheet, database, and presentation software and use of the Internet to access data, maintain records, generate reports, and communicate with others.
  • Strong critical thinking and troubleshooting skills.
  • Proven ability to communicate effectively orally and in writing.
  • Ability to collect data, create reports, and prepare written communication with an attention to detail and accuracy.
  • Knowledge of design, implementation, and evaluation of asynchronous & synchronous instructional strategies.
  • Able to work as an independent developer managing the demands of multiple projects and creatively handling resources and time conflicts.
  • Able to work collaboratively with subject matter experts.
  • Excellent written and verbal communication skills at all levels of the organizational contact.
  • Preferred Qualifications, Competencies, And Experience

  • Experience with post- production tasks including video and audio editing, effects, branding and file compression.
  • Experience with Online Course Quality Assurance.
  • Basic HTML experience and ability to edit out excessive code if needed.
  • A strong commitment to the mission of the School of Social Work.
  • Familiarity with institutional effectiveness issues and other institutional assessment concepts.
  • Problem solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of organization, with excellent attention to detail.
  • Experience in use of Articulate Rise and Storyline, or other e-learning software.
  • Experience with learning technology solutions and learning management systems, and online course development, preferably in Canvas.
  • Ability to navigate and understand new technologies and a strong grasp of various technologies, such as : VoiceThread, Poll Everywhere, Qualtrics, Teams Office 365, Zoom, Panopto, Padlet, etc.
  • Proficient with Web markup languages including HTML, XML, and Cascading Style Sheets.
  • Knowledge of Adobe Creative Suite for graphics and video editing.
  • Experience working closely with higher education faculty members.
  • Strong copy-editing skills including familiarity with style guides, copyright laws, and Web accessibility standards.
  • Experience with DesignPlus.
  • Equal Opportunity Employer Statement

    The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

    Contact Information

    Office of Human Resources Contact Information : If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu. Please note : The Office of Human Resources will not be able to provide specific updates regarding position or application status.

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