Claim Specialist - Property Field Inspection

Location US-IA-Des Moines

Job Category Claims and Investigation

Position Type Regular Full Time

Req ID 42350

Overview

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Key Responsibilities :

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines

Where you'll work : This position is located in Des Moines, IA. Competitive candidates should reside within one of the listed zip codes and will service this same territory : 50001 50002 50003 50005 50008 50009 50020 50021 50022 50023 50028 50032 50033 50035 50038 50042 50047 50048 50049 50051 50052 50054 50057 50060 50061 50062 50063 50065 50067 50068 50069 50070 50072 50074 50076 50078 50103 50106 50108 50111 50112 50115 50116 50118 50120 50123 50125 50127 50131 50133 50135 50137 50138 50139 50140 50141 50142 50144 50145 50146 50147 50148 50149 50150 50151 50153 50155 50157 50158 50160 50162 50163 50164 50165 50166 50168 50169 50170 50173 50174 50208 50210 50211 50213 50214 50216 50218 50222 50225 50228 50229 50232 50233 50234 50237 50238 50239 50240 50241 50247 50250 50251 50252 50254 50257 50261 50262 50263 50264 50265 50266 50272 50273 50274 50275 50309 50310 50311 50312 50313 50314 50315 50316 50317 50319 50320 50321 50322 50323 50324 50325 50327 50632 50801 50830 50831 50833 50835 50836 50837 50840 50841 50842 50843 50845 50846 50848 50849 50851 50853 50854 50857 50858 50859 50860 50861 50862 50863 51531 51535 51544 51552 51646 52211 52339 52569 52574 52581

This is a Remote-Field position in which you will work from home and utilize a mobile office / vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and / or irregular hours.

Qualifications

Competitive candidates must demonstrate :

Preferred :

Additional Details :

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38 : 45-hour work week!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team!

Please see job description

PI278731202