SAINT LAURENT Senior Client Advisor Troy

Senior Client Advisor

About Saint Laurent : Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prt porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

We are currently seeking a Senior Client Advisor to join our dynamic boutique leadership team.

Role

The Senior Client Advisor will oversee the client advisor team in partnership with the store leadership team, and contribute actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

Mission

• Manage the client advisor team and lead by example by achieving individual sales targets as well as ensuring the team meets their targets.
• Train new client advisors and provide ongoing training and development for existing team members.
• Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
• Provide an outstanding client and after-sale service to all visitors and clients.
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests.
• Cultivate a robust client portfolio to secure a proactive and growing business.
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture.
• Show a transparent and genuine attitude with the client and create a unique connection with them.
• Communicate in a professional and authentic way, with clients and colleagues.
• Effectively use all the available tools to optimize business opportunities.
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit.
• Upholds and adheres to all company policies and operational procedures.

Profile

Saint Laurent is committed to building a diverse and inclusive workforce. We believe in the power of diversity and are committed to creating an equitable environment for all employees. We value and celebrate diversity in all its forms and are committed to fostering a culture of inclusion where everyone can thrive.

Job Type : Regular

Start Date : 2025-10-30

Schedule : Full time

Organization : YSL America Holding Inc.