Food Service Worker Supervisory

OVERVIEW:

Since 1946, the Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veterans Affairs (VA) Healthcare system, the largest Healthcare system in the United States. VCS is a program office in the Veterans Health Administration (VHA) that is Veteran-facing, providing reasonably priced goods and services for the comfort and well-being of America’s Veterans.

Duties:

Safety & Sanitation Oversight: Ensure compliance with all health, safety, and sanitation standards, including ServSafe guidelines and proper food handling practices. Maintain cleanliness and proper attire among all food service staff.

Staff Leadership & Scheduling: Assign and adjust daily employee duties to meet workload and operational needs. Provide guidance, address coverage gaps, and ensure efficient service.

Training & Performance Management: Train employees by example on proper work methods, safe food handling, and sanitation. Conduct performance appraisals, counsel staff, and take corrective action when necessary.

Food Quality & Presentation: Oversee preparation and service to ensure meals are properly seasoned, portioned, and attractively presented in a timely manner.

Operational & Inventory Management: Order, receive, and store food and supplies to maintain adequate stock for menu needs. Monitor work areas, equipment, and compliance with VCS policies

A current, valid REAL ID is required to work at Veterans Canteen Service.

Communication & Interpersonal Skills: Able to read, write, prioritize tasks, and follow verbal and written instructions. Demonstrates strong customer service and interpersonal skills when interacting with staff, management, and customers.

Supervisory & Food Service Expertise: Experienced in supervising employees and knowledgeable in food service operations, kitchen equipment, and safe food handling and sanitation procedures.

Professionalism & Composure: Maintains a professional appearance and a positive attitude under pressure while fostering a productive and respectful work environment.

Operational Knowledge: Thorough understanding of PatriotCafe operations, including product movement, ordering levels, and adherence to VCS and VA policies and procedures. Knows appropriate actions to take in case of employee injury or illness.

Physical Requirements & Working Conditions: Able to stand, bend, and lift up to 40 pounds. Works in a fast-paced environment with exposure to heat, cold, noise, and cleaning chemicals

Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;

• the needs and interests of the agency;

• whether your continued employment would advance organizational goals of the agency or the Government; and

• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Participation in the seasonal influenza vaccination program is required for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.