F&B Attendant

Job Description

Job Description

Job Summary :

The Attendant provides fast, friendly, professional and responsive customer service to employees, guests and culinary production team. All duties are to be performed within the guidelines of the Saracen Casino Resort’s policies and procedures, Internal Control Standards and objectives.

Essential Functions and Responsibilities

• Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
• Delivers prepared food to the employee dining room with delivery cycle times.
• Provide prompt, friendly, and courteous service of food and beverage to all our employees’ and guests.
• Be hospitable, friendly, and polite with all employees’ and guests, co-workers, and management using positive body language.
• Be familiar with restaurant menu, assisting employees’ and guests with any questions.
• Maintains cleanliness of designated areas and equipment (tables, hot boxes soda and juice dispensers, coffee machines) as scheduled or required.
• Clean, set-up and organize all service & bussing stations.
• Removal of soiled dishes and trays.
• Removal of trash on a timely need.
• Receives all incoming phone calls to the Dinning Room area and dispatches information to appropriate personnel.
• Assist other associates to promote a positive team environment.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attends all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Saracen Casino Resort

Qualifications / Requirements

The requirements listed below are representative of the knowledge, skill, and / or ability required. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.

PHYSICAL, MENTAL AND WORK DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Adhere to and promote the following :

READY STANDARDS

Saracen Casino Resort is an equal opportunity employer.