Digital Marketing Project Manager (CSM)

Job Description

Job Description

Salary :

Were so glad youre interested in joining our team! While we arent currently hiring for this role, were always excited to connect with talented people. Submit your application, and well keep your information on file for future opportunities.

As a Digital Marketing Project Manager (CSM), youll be responsible for developing and nurturing the client-agency relationship through professional, personal, and timely communication, working to maintain a collaborative partnership at all times. In addition, youll be responsible for being an extension of our client, and coordinate all aspects of project management on our side.

What Youll Do

Youll be an important member of the Client Success team, working with our internal marketing teams to deliver all the services we offer to your portfolio of clients.

Day-to-day work includes :

• Client Relationship : Full ownership of the client-agency relationship in all facets, ensuring nothing falls through the cracks. Display a deep understanding of a clients business and facilitate team tasks to keep projects driven towards client goals
• Communication : Provide timely client and internal communications
• Project Management : Develop detailed project tasks to guide clients, team members, and project teams to meet the defined objectives
• Team Coordination : Develop and nurture relationships with internal team members to ensure alignment, address conflict, drive motivation and facilitate inspiration
• Meeting Coordination : Organize and prepare meetings, create agendas and recaps, facilitate meetings, take notes, and follow up on action items

Who You Are

You bring a minimum of 2 years of experience in a client-facing role and project management.

Heres what were looking for :

In an agency dealing with mid-sized clients, or

Additionally, you have the following :

The following experiences are a plus :

WHY WORK AT DOM?

At a mid-sized agency, you can move the needle more than at a larger agency. Plus, you get to be part of a team of talented, hard-working individuals. We take our No Jerks policy seriously here. If you share that same personal policy and live in or want to move to the Greater Pittsburgh region, we want you to apply!

We appreciate the benefits of working remotely and offer a telecommuter-friendly hybrid schedule that allows you to work from home four days per week. We also highly value the benefits of a culture that comes from in-person collaboration, where we can do amazing work while creating long-lasting relationships. Thats why we look forward to having everyone together on Thursdays.

DOM is in the top 3% of all Google partner agencies worldwide, helping our clients grow their businesses through digital advertising, search engine optimization, creative services, analytics, and a full suite of digital marketing services. Our agency is certified by Microsoft and Semrush with dozens of 5-star reviews on Clutch, G2 and Google.

Established in 2006, were a stable and growing leader delivering excellent results to our clients who say things like :

We also have rave reviews on Glassdoor and have been voted one of Pittsburghs best places to work with employees who say things like :

We offer a competitive benefits package that includes health, dental, vision, and short-term disability insurance; 401(k) with company match; and annual profit sharing.

Direct Online Marketing is an Equal Opportunity Employer (EOE).