Complex Scheduler | Cancer Services

Our Mission : Quality compassionate care for all.

Our Vision : Reimagine health care through connection service and innovation.

Our Core Values : Be Kind Trust and Be Trusted Work Together Strive for Excellence.

Kalispell Montana Logan Health Medical Center

Full-Time Day Shift

Join our Cancer Services team and play a vital role in supporting patients and families through some of the most challenging moments of their lives. As a Complex Scheduler you will be a key partner in coordinating care across Hematology / Oncology Infusion Radiation Oncology and Palliative Care. Your work ensures that every patient receives timely well-coordinated services helping create a seamless compassionate and supportive experience throughout their cancer journey.

This role requires strong attention to detail exceptional communication and a deep commitment to patient-centered care. You will collaborate closely with providers nurses and support staff to organize appointments treatments and procedures that directly contribute to the quality of care our Cancer Services team delivers.

Qualifications

Minimum of one (1) of the following preferred :

Post-secondary education or vocational training in healthcare

Previous healthcare or customer service experience

Knowledge of medical terminology

Other combinations of education / experience may be considered

Strong computer skills including Microsoft Office; ability to learn new software quickly

Ability to accurately type 45 wpm highly preferred

Excellent organizational skills attention to detail and the ability to prioritize in a fast-paced setting

Strong critical thinking skills and the ability to work both independently and as part of a team

Excellent verbal and written communication skills

Professionalism tact and the ability to manage confidential situations

Commitment to providing compassionate service to patients and families navigating cancer care

Job-Specific Duties

Accurately schedules cancer-related services and procedures following department guidelines

Coordinates multi-step care needs such as clinic visits infusion appointments radiation therapy imaging lab work and surgical consults

Ensures appointment sequencing aligns with patients treatment regimens (e.g. concurrent or sequential treatments)

Provides clear supportive communication to patients regarding exam prep scheduling expectations and care timelines

Ensures all pre-procedural clearances and paperwork are completed and communicated in advance

Works collaboratively with clinical teams to ensure availability of necessary resources block times equipment and staffing

Helps optimize efficient utilization of operating rooms cath lab and procedural spaces as applicable

Maintains professionalism and calm during high volumes urgent needs or patient-sensitive situations

Collaborates with Cancer Services staff and leadership to ensure smooth daily operations

Assists with onboarding and cross-training of new team members

Helps reduce duplicate accounts and maintains accurate databases and scheduling systems

Benefits

Logan Health offers a competitive benefits package to support the health well-being and long-term success of our employees including :

Health Insurance : Medical dental and vision coverage

Paid Time Off : Generous vacation holiday and sick leave banks

Retirement : 401(k) with employer matching

Education Support : Tuition reimbursement and continuing education opportunities

Wellness Programs : On-site fitness centers wellness coaching and health challenges

Employee Assistance Program : Counseling financial and legal resources

Ready to Make a Difference If youre passionate about supporting patients and want to contribute to a team that makes a meaningful impact every day apply today and help us continue delivering exceptional cancer care to our community.

Shift :

Day Shift - 10 Hours (United States of America)

Schedule :

Logan Health operates 24 hours per day seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer please note all offers are contingent upon passing a pre-employment screening which includes :

Criminal background check

Reference checks

Drug Screening

Health and Immunizations Screening

Physical Demand Review / Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE / AA / M-F / Vet / Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law. If you require accommodation to complete the application testing or interview process please notify Human Resources.

Key Skills

Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1