Financial Service Representative

Job Position

This position is responsible for assisting customers with their financial needs and lenders with their lending responsibilities. Essential job functions include greeting customers, answering calls, opening deposit accounts, assisting with account maintenance, providing loan applications, assisting with loan data entry, handling loan documentation, marketing bank products, managing debit card issuance, and meeting attendance and punctuality standards. Additionally, the role requires effective cooperation with supervisors, co-workers, and customers, following the direction of the supervisor, and performing other duties as required by management.

Minimum qualifications for consideration include previous banking experience, an associates or bachelor's degree in accounting, finance, or other business related area, clerical and administrative duties, customer service and sales experience, and proficiency in computer, 10 key, and typing skills.

Knowledge, skills, and abilities include the ability to compute basic math functions, strong verbal and written communication skills, strong interpersonal skills, strong organizational and time management skills, dependability, strong follow through on projects, strong analytical and problem-solving skills, resourcefulness, strong sense of customer service, strong proficiency in computer skills, and strong sense of teamwork.

The physical requirements of this work are sedentary, involving sitting for long periods of time, occasional bending, squatting, kneeling, stooping, good finger dexterity and feeling, frequent repetitive motions, talking, hearing, and visual acuity. Frequent lifting (up to 25 pounds of paper supplies or minor office equipment) and driving to client locations and other sites as needed are required. The working conditions are a normal office environment.

First Bank & Trust Co. is an Equal Opportunity Employer and is committed to providing an environment free of harassment and discrimination. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources.