Management and Program Assistant- OA

Management And Program Assistant- OA

The primary purpose of the position is to perform a variety of clerical, administrative, and technical duties in support of management with the intent of accomplishing requirements and activities of the Quality and Patient Safety Service (QPS) at VA North Texas Health Care System (VANTHCS) in Dallas, TX.

Duties include but are not limited to :

• Completes / prepares timecards, 2237's, work order, equipment inventory listing.
• Provides clerical support and assists with the project completion for the QPS staff.
• Types and prepares correspondence including summaries, written documents, memorandums, messages, letters, statistical reports, tables, graphs, charts, illustrative materials, personnel and administrative forms, etc.
• Reviews documents for QPS Service ensures appropriate formatting, inclusiveness of required reporting procedures and distributions.
• Provides general clerical skills as needed and schedules meeting rooms for QPS staff and facility visitors. Prepare packages for various courses offered by the section.
• Assists the Administrative Officer with meeting survey requests including retrieving information, setting up interviews, conference calls, VTEL and other important requests.
• Ensures the achievement of purchasing goals for small purchases. Ensures the utilization of Veteran-Owned small businesses (VOSB), Service-Disabled Veteran Owned Businesses (SDVOSB) and small Disadvantaged Businesses (SDB) when items or services are available from these types of vendors.
• Greets customers (including over the telephone) based on customer service standards established by VANTHCS. Maintains confidentiality regarding all sensitive information addressed in QPS.
• Performs duties as the (PIV) sponsor and pin re-setter.
• Other duties as assigned.

Work Schedule : Monday - Friday 7 : 30 am - 4 : 00 pm. Telework : AD-Hoc as determined by the agency. Virtual : This is not a virtual position.

Requirements :

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.

Qualifications :

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02 / 04 / 2026. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You will be rated on the following Competencies for this position :