EV Sales & Customer Engagement Advisor

EV Sales & Customer Engagement Advisor

Location : Torrance, CA (frequent travel to Culver City, Beverly Hills, San Francisco, San Diego & other markets as needed) Compensation : Competitive hourly pay ($30$45 / hr) + bonus Confidentiality : All applications will be handled in strict confidence.

Join Sony Honda Mobility of America Inc. Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc., a 50 / 50 joint venture between Sony and Honda, headquartered in Tokyo, Japan. Our American headquarters in Culver City, California, established in March 2023, is at the forefront of bringing the innovative electric vehicle, AFEELA, to the US market. AFEELA embodies the essence of "FEEL," creating an interactive relationship where people and mobility connect through advanced sensing and network technologies.

At Sony Honda Mobility of America, we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity, technology, and a commitment to excellence. Apply now to make a difference!

Position Summary

Sony Honda Mobility of America (SHMA) is building a high-performing EV Sales & Customer Engagement team to deliver a premium, end-to-end ownership journey for AFEELA. Rather than posting separate Lead / Advisor / Part-Time roles, we're creating one candidate pool and will align final role level (full-time, part-time, or lead-track) based on experience, capability, and performance potential.

In this customer-facing role, you will drive the full sales processfrom first contact to deliverywhile creating memorable, premium experiences in our studios and at events. You'll own pipeline activities, lead demos and test drives, guide customers through purchase, and maintain engagement post-delivery. If you're a proven closer with a luxury mindset and a passion for EVs, we want to meet you.

Job Responsibilities

• Own the customer journey : engage prospects, qualify needs, conduct tailored product presentations, and lead test drives that showcase AFEELA's design, technology, and performance.
• Convert demand into sales : manage the full lifecycle (lead gen, needs analysis, proposal, negotiation, purchase coordination, delivery, and post-delivery follow-up).
• Operate with polish : represent SHMA at studio appointments, pop-ups, roadshows, and brand activations; ensure every touchpoint reflects a premium, hospitality-driven standard.
• Run your business : maintain accurate pipeline, activities, and outcomes in the CRM; execute timely follow-ups and hit personal sales / KPI targets.
• Be an AFEELA expert : master vehicle features, charging, connected services, and ownership benefits; explain complex tech with clarity and confidence.
• Strengthen loyalty : support onboarding, check-ins, and service coordination; invite customers to events and owner experiences to deepen engagement.
• Collaborate cross-functionally : align with Marketing, Delivery, Service, and Product teams to ensure consistency across messaging and handoffs.
• Elevate the operation : help maintain presentation-ready studio spaces; share customer insights to improve sales motions, content, and programs.
• Growth path : high performers may be considered for lead responsibilities (shift leadership, mentorship, and elevated KPIs).

Required Qualifications for Position

Preferred Qualifications for Position

Additional Details

Benefits

The anticipated pay for this position is $30$45 per hour plus bonus. This range does not include other compensation components or benefits that an individual may be eligible for. The actual rate offered depends on factors such as qualifications, years of relevant experience, unique skills, education / certifications, and work location.

Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Sony Honda Mobility of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at SHMA-Recruiting@sony-honda-mobility.com. Please indicate the position you are applying for.