Visitor Services Representative (Full-Time)

Job Description

Job Description

Position : Visitor Services Representative

FLSA Status : Non-exempt

Department : Visitor Services

Our Mission : Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Join our team and enjoy a benefits package that truly supports your well-being and lifestyle :

• Comprehensive Health Coverage : Including medical, dental, vision plans, and even pet insurance.
• Financial Security : Life and disability benefits plus a 403(b) savings plan to help you plan for the future.
• Work-Life Balance : Generous paid time off, paid sick leave, and paid holidays to ensure you have time to recharge and spend with loved ones.
• Exclusive Perks : Enjoy great employee discounts and complimentary general admission to participating cultural institutions.

We're dedicated to enhancing your life both at work and beyond!

The Field Museum is in search of a full-time Visitor Services Representative to join our team! The Visitor Services Department is responsible for providing world-class service to our visitors, generating revenue through ticket sales, and tracking museum attendance.

Duties and Responsibilities

Qualifications

Pay : $18.50 / hour

We encourage you to apply even if you don't meet every requirement.

Supervision Received :

Receives general supervision from the Manager of Visitor Services.

Supervision Exercised :

This position has no direct supervisory responsibilities.

Work Hours and Shift :

40 hours per week

Hybrid Eligibility : Not Eligible

Location :

1400 S DuSable Lake Shore Drive

Chicago, IL 60605

Union Representation : This position is represented by Field Museum Workers’ United, AFSCME Council 31, AFL-CIO.

PLEASE READ :

The Field Museum is an equal-opportunity employer. We are committed to providing a workplace free from discrimination, embracing diversity, and fostering mutual respect. We value the unique perspectives each team member brings, which empowers our ability to innovate and overcome challenges.

At the Field Museum, we are dedicated to making our career website and recruitment process accessible to everyone. If you encounter any difficulty when using or accessing our online application, or if you need a reasonable accommodation for completing your application, participating in interviews, or any other part of the selection process, please reach out to us at recruitment@fieldmuseum.org.