JOB TITLE
Senior Director, Product Management
Location : Remote
Job ID : 76799
JOB POSTING
This position works remotely requiring a telecommuting agreement and adherence to the UCSC Telecommuting / Remote Work Guidelines. The employee shall be available in a full-time capacity during assigned telecommuting work hours (specific hours to be discussed with supervisor). While telecommuting / remote working, the employee is responsible for ensuring a worksite environment suitable for accomplishing their regular job duties during scheduled hours of work and, if applicable, arranging for dependent care just as they would if they were working at the regular UCSC worksite.
NO VISA SPONSORSHIP IS AVAILABLE FOR THIS POSITION.
HOW TO APPLY
For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.
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INITIAL REVIEW DATE (IRD)
UC Santa Cruz jobs are posted until filled. All application materials submitted by 11 : 59 pm on the IRD will be routed to the hiring team for consideration. NOTE : Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.
The IRD for this job is : 3 / 31 / 2025
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It is known as an unconventional place where innovation and experimentation is part of the campus's DNA.
DEPARTMENT OVERVIEW
The Smarter Balanced Assessment Consortium (SBAC) is a public agency supported by 12 members. Smarter Balanced created an online assessment system aligned to the CCSS, as well as tools for educators. Smarter Balanced is housed at UCSC Silicon Valley Extension. Our work aims to improve instruction and student success through high-quality assessment and related resources.
JOB SUMMARY
The Senior Director of Product Management is responsible for identifying, recommending, developing, and maintaining the portfolio of products within the Smarter Balanced assessment system. Responsibilities include developing the team’s long-term vision and goals, policies, and procedures, and managing daily operations involving staff, budget, resources, and multi-year product roadmaps. The incumbent provides technical direction to project teams in building requirements, prioritizing roadmap products, conducting market / competitive research, and facilitating product development life cycle for Smarter Balanced summative, interim, and formative assessments (teacher resources). It is critical to develop relationships with Consortium members to understand member needs and user personas to drive customer satisfaction and organizational impact.
APPOINTMENT INFORMATION
Budgeted Salary : $140,000 - $152,280 / year. Salary commensurate with skills, qualifications and experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility : Full benefits
Schedule Information :
Full-time, FixedPercentage of Time : 100%, 40 Hours per WeekDays of the Week : Mon-FriShift Includes : DayEmployee Classification : Career appointment
Job End Date : None
Work Location : Remote
Union Representation : Non-Represented
Job Code Classification : 005945 (PRODUCT DEV MGR 1) - Grade 26
Travel : Up to 25% of the time
JOB DUTIES
50% - Product Strategy Relevancy
In collaboration with executives and key stakeholders, develops, executes, and evaluates a strategic vision and roadmap(s) for Smarter Balanced products to expand membership / customers and usage of Smarter Balanced products across summative, interim, and formative assessment / instructional resources.Ensures through subordinates that varied and competing product requirements are met, including layered user / member needs and overall organizational strategy.Uses key performance metrics (including impact on teaching and learning) to measure and ensure the success of products; makes recommendations and / or changes to Smarter Balanced product content, features, partnerships, and strategy, accordingly.Designs and drives research efforts on users, markets, and competitors to drive product roadmap and improvements.Identifies and develops opportunities for improvement on matters concerning innovation, product investment, and / or customers; makes recommendations for review and consideration by Smarter Balanced's executive team.50% - Product Development and Operations
Manages the design and development of educational measurement products across a complex balanced assessment system, from project initiation and design to product release.Leads department staff in employing product management practices in the development of educational measurement products.Establishes department practices and systems for product management, including analytical frameworks for analyzing / prioritizing features, business plans, market / competitive analysis, innovation operationalization, creating user personas and stories, and collecting / analyzing user feedback.Plans, directs, and controls product management staff and budget, as well as prioritizes product spending and cross-functional resources.Develops and maintains liaisons with external membership advisory boards and represents products to the Executive Committee, membership groups, and K-12 educators.Manages product management staff in determining roadmap and requirements for reporting, content tools, and teacher resources across technology, content, and psychometrics.Establishes membership empathy and understanding that leads to product excellence.Leads and delivers membership conference presentations; provides go-to-market plans to promote public awareness of products or services, collaborating with marketing / communications staff.Establishes short- and long-term goals for staff; establishes and maintains an inclusive environment for fostering the growth and development of all department staff.REQUIRED QUALIFICATIONS
Bachelor's degree in related area and / or equivalent experience / training.Experience managing staff in the development, deployment, and servicing of complex products and product lines to meet the needs of educational customers.Recent experience working to address the terms of a contract either as a direct service provider or part of an organization that provides products and services.Experience in effectively prioritizing and sizing product requirements, developing user personas, defining user stores, and benchmarking development against goals.Experience ensuring that organizational policies, practices, services, and behaviors support and promote belonging among staff.Experience making evidence-based business cases for products, including build vs. buy analyses.Excellent knowledge of the marketplace for K-12 education products and product management.Thorough knowledge in and approach to roadmapping and managing a product development life cycle across multiple simultaneous product lines.Working knowledge of the roles and interdependency between content and technology in the field of product development.Strong oral communication skills, including presenting technical details to nontechnical audiences.Strong written communication skills, including presenting technical details to nontechnical audiences.Strong negotiation skills for influencing and / or persuading staff at all organizational levels.Skills in organization and customer service necessary to effectively manage multiple important but at times conflicting priorities.Demonstrated ability in building collaborations among cross-functional departments of a dynamic and diverse staff.Demonstrated ability to support framework necessary for successful product management, such as budget oversight, financial business plans, and establishing product management systems for a group.PREFERRED QUALIFICATIONS
Advanced degree in related area and / or equivalent experience.SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check.Selected candidate must pass the employment misconduct disclosure process.Ability to work long periods of time at a computer with or without accommodation.This is a fully remote position, and the selected candidate must be able to work successfully from a home / remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.Ability to work occasional evenings and weekends as directed.Selected candidate will be required to complete training within established time frames as directed including UC compliance training.Ability to travel nationally.Ability to maintain appearance and conduct suitable for working in a professional setting.Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information and any other sensitive or non-public information learned during the course and scope of employment. Ensure that sensitive information is properly safeguarded and follow data protection and privacy policies.The University of California has implemented a Vaccination Policy; employees are required to comply with applicable policies.MISCONDUCT DISCLOSURE REQUIREMENT
As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining misconduct, or are currently the subject of any misconduct proceedings.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, promote safety at work, and promptly report accidents and injuries.
NOTICE OF AVAILABILITY
In compliance with Clery Act, the Annual Security and Fire Safety Report is available at : a provided link. This report includes campus safety policies, procedures, and crime statistics.
EEO / AA
The University of California is an Equal Employment Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to diversity and inclusion.
For the University of California's Affirmative Action Policy and Anti-Discrimination Policy, see the provided links.
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application : final text is available through the UCSC careers portal. Applications must be submitted via the Staff Employment Opportunities site by the IRD.
The UCSC job description is provided here for reference only.
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