Talent.com
No longer accepting applications
Monitoring and Observability Engineer - Cloud Platforms

Monitoring and Observability Engineer - Cloud Platforms

Genius RoadDallas, TX, United States
12 days ago
Job type
  • Full-time
Job description

Monitoring and Observability Engineer - Cloud Platforms

Contract Length : 12 months + potential extension

Location : Dallas, Texas - Hybrid (4 days onsite downtown Dallas)

Shift : May include rotating after-hours or weekend support

We are seeking a mid-level Enterprise Observability Engineer for our Dallas client. This role focuses on designing and implementing automated monitoring solutions, managing observability tools (Dynatrace, ThousandEyes, Evolven), and supporting 24 / 7 production environments in both on-premise and cloud infrastructures.

Qualifications

  • Associate's or Bachelor's degree in Technology, Engineering, or related field preferred
  • 4+ years in IT operations, infrastructure, or application monitoring
  • Strong experience with Dynatrace(APM, infrastructure monitoring)
  • Some familiarity with Ftrace, ThousandEyes, Evolven
  • Experience with intelligence platforms (e.g., Moogsoft, BigPanda)
  • Hands-on experience in scripting (Python, Perl, Java), REST APIs, and webhooks
  • Solid knowledge of cloud-native monitoring (AWS, Azure, GCP) and Kubernetes / OpenShift environments
  • Experience with Unix, Linux, and Windows system
  • Experience with log analysis and application tracing
  • SLO / SLI metrics integration
  • Strong communication and documentation skills

Key Responsibilities

  • Monitor infrastructure, applications, and websites; resolve Level 1 issues and escalate when necessary
  • Perform advanced Level 2 diagnostics, including log analysis and performance troubleshooting
  • Design and configure observability tools such as Ftrace, ThousandEyes, Evolven
  • Implement Level 0 automation (e.g., auto-ticketing, alert routing)
  • Integrate data into event intelligence platforms for real-time visibility
  • Lead and coordinate incident response using observability insights
  • Maintain shift logs and ensure effective communication during shift handovers
  • Train and support teams on monitoring tools and processes
  • Collaborate on SLO / SLI metrics and performance tuning
  • Participate in on-call rotation, including after-hours / weekend shifts
  • Obtain Dynatrace Specialist certification within 6 months of hire
  • Why Apply?

  • Work on high-impact enterprise systems
  • Support leading observability platforms
  • Be part of a forward-thinking digital intelligence team
  • Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

    Create a job alert for this search

    Cloud Platform Engineer • Dallas, TX, United States