Customer Experience Specialist

A company is looking for a Customer Experience Specialist.

Key Responsibilities

Support and educate customers on their longevity journey by becoming a product expert

Respond to patient inquiries across various channels to maximize satisfaction

Collaborate with clinical teams and partners to ensure timely delivery of services and improve customer experience

Required Qualifications

Minimum 2 years in a client-facing role

Certified health coach certification or relevant education / experience in health coaching

Education or professional experience in health, wellness, or a related field

Ability to work consistently between the hours of 11am and 8pm EST, Monday through Friday

Interest in the anti-aging / longevity movement