Clerical Assistant 2 - Lancaster Customer Service Center

Clerical Assistant 2 Position

Are you searching for a rewarding career in public service? Do you want to make a difference in the lives of those who live in your community? If you do, a Clerical Assistant 2 position with the Office of Income Maintenance may be perfect for you! Apply today to join our dedicated team!

As a Clerical Assistant 2, you will perform a wide-range of clerical duties, which will enhance staff members' ability to provide quality services to the citizens of Pennsylvania. You will engage in a variety of clerical and general office duties by following office procedures and using relevant systems. Clerical Assistant 2s interact with the general public in a courteous and professional manner both in person and via telephone. You will utilize basic computer skills to perform various office functions including data entry, customer service, scanning, imaging, filing, answering phones, and processing mail and voice mail.

Work Schedule and Additional Information : Full-time employment, 37.5 hours per week. Work hours are 8 : 30 AM to 5 : 00 PM, with a 1-hour lunch. Travel and overtime as needed. Free parking at this facility. DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.

Work Conditions : Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. Telework : You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lancaster County. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary : Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam / junk folders, for these notices.

Required Experience, Training & Eligibility Qualifications Minimum Experience and Training Requirements : Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training. Other Requirements : You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Lancaster County. If no eligible candidates who live within Lancaster County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. Legal Requirements : A conditional offer of employment will require submission of criminal history reports.

How to Apply : Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience / education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans : Pennsylvania law (51 Pa. C.S.

• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.

Examination Information : Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center. Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or : your score may be lower than deserved. you may be disqualified. You may only apply / test once for this posting. Your results will be provided via email. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.