Field Service Engineer

SP Industries , an ATS Company , is seeking a highly motivated and talented Field Service Engineer to join the team.

WHAT YOU WILL DO

• Responsibilities include the service, maintenance, repair, testing, and calibration of complex equipment with minimum supervision.
• Perform mid-level to advanced customer support activities including equipment installation, troubleshooting and repair, equipment maintenance, and assist with testing, start-up, and validation activities as needed.
• Responsible for supervising and / or executing field installation and testing of equipment.
• Provide customer technical support (product / equipment troubleshooting) via phone, online, or in the field. Act as the single point of contact for customers, soliciting internal technical support as needed, managing sub-contractors as necessary.
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment.
• Work independently with minimal technical supervision.
• Autonomously troubleshoot various models of SP Scientific Equipment.

DUTIES AND RESPONSIBILITIES include but are not limited to the following :

WHAT YOU WILL NEED

EDUCATION and / or EXPERIENCE

COMPANY BENEFITS

EEO and Affirmative Action Statement :

SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities.

About the company

ATS Automation Tooling Systems is a Canadian company based in Cambridge, Ontario, that designs and builds factory automation systems.

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