Superintendent - ICT Technical Specialist

Job Description

Job Description

Superintendent - ICT Technical Specialist

Location :

Central Services - Columbus, MT

Schedule : 5x2, 4x3 9hr Shifts

Job Responsibilities and Duties :

At Sibanye-Stillwater, the Superintendent - ICT Technical Specialist is responsible for establishing and maintaining network performance, ensuring that it meets the organization's requirements for speed, reliability, and availability. They also provide Level- 2 / 3 support and troubleshoot network problems, working closely with other members of the technology team to identify and resolve issues related to hardware, software and network systems. In addition, the Superintendent provides technical support and assistance to employees, helping them to use technology effectively and efficiently. They work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs. This position ensures that proper security and compliance guidelines are followed to protect the organization's information and assets. The Superintendent stays up to date on emerging security threats and implements appropriate measures to mitigate them. The incumbent employee plays a critical role in ensuring that the Company's ICT systems are secure, reliable, and effective in meeting business needs.

• Monitor systems and datacenter performance work with Group ICT to keep the infrastructure running efficiently.
• Establishes and maintains network performance.
• Ensure storage environments are optimally managed and maintained.
• Administer and configure various devices and services server infrastructure, with a primary focus on server infrastructure, a secondary focus on networking support, as well as end user support when required.
• Establishing and maintaining ICT and infrastructure, including networking as a secondary function.
• Be able to Install, configure, upgrade, monitor, maintain and administer the virtual and physical server infrastructure and services related to it
• Defines, documents, and enforces system standards and policies
• Updates data servers and network equipment, maintenance of future mobile data centers at all US PGM locations and is responsible for coordination and communication with the central datacenter
• Support and monitor daily backup of critical data in the ICT environment, ensuring all systems have a reliable backup to be used to restore either systems or data
• Install, configure, upgrade, monitor, maintain and administer the virtual and physical server infrastructure and services related to it
• Corrective patch levels of equipment are maintained and corrected firmware levels of the equipment are applied.
• Ensure 24 / 7 uptime of the ICT datacenter and server infrastructure.
• Test disaster plans to ensure systems are fully recoverable.
• Maintain operating system software versions to current compliant and supported levels.
• Day to day management of incidents logged within the approved SLA
• Execute SOX controls on a monthly and quarterly basis
• End user support and desktop support
• Compliance with internal ICT standards

Qualifications and Skills :

Education & Experience

Sibanye-Stillwater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Sibanye-Stillwater are based on business needs, job requirements and individual qualifications, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation or preference, marital or family status, disability, genetic information, age, parental status, military service, or other non-merit factor.

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