Bilingual Front Desk Receptionist

Bilingual Front Desk Receptionist

We are seeking a dedicated and enthusiastic Bilingual Front Desk Receptionist with exceptional customer service skills. This role requires someone who can greet and assist patients, manage phone calls, and efficiently handle administrative tasks to ensure the smooth operation of our health center.

Responsibilities

• Greet and check in patients, assisting them in accessing services promptly.
• Answer telephones, provide information to callers, route calls as appropriate, and take clear and concise messages.
• Maintain patient charts, records, clinic logs, and databases within the health center.
• Manage appointment books and schedule patient and medical / dental appointments to ensure smooth patient flow and customer satisfaction.
• Request and verify demographic and insurance information, including authorizations and pre-certifications.
• Initiate follow-up calls and gather information for meetings to ensure well-organized events.
• File and scan documents to maintain comprehensive patient and office operation records.
• Perform patient registration and billing duties in the absence of other staff.
• Audit office supplies and inventory monthly, document needs, and order necessary supplies.
• Contact and complete work orders for IT and facilities departments.
• Assist in distributing surveys and assessments.
• Demonstrate professionalism and courtesy during interactions with patients and guests.
• Be on call for dental patients and transfer calls to appropriate providers when necessary.
• Perform other duties as assigned by the Front Office Coordinator and Health Center Manager.
• Update MSDS book and Q.A. manual.

Essential Skills

Additional Skills & Qualifications

Work Environment

You will work closely with the office coordinator in a healthcare setting, interacting with patients and healthcare professionals. The work environment requires a professional demeanor and attire, while fostering a respectful and courteous atmosphere. The role involves using office technologies such as Dentrix and handling patient information.

Pay and Benefits

The pay range for this position is $19.00 - $22.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenwich,CT.

Application Deadline

This position is anticipated to close on Oct 13, 2025.