Patient Access Manager

Patient Access Manager

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.

POSITION OVERVIEW:

The Patient Access Manager supervises and coordinates the activities of the patient access department to ensure efficient and accurate patient scheduling, registration, and admissions. The Manager develops and implements policies and procedures to improve operational efficiency as well as monitors and ensures compliance with all relevant regulations, standards, and guidelines. The Patient Access Manager trains and supports staff in their daily duties and promotes continuous professional development. The Manager resolves any patient complaints or issues related to their access to healthcare services and works closely with other healthcare professionals and departments to ensure seamless patient care. The Patient Access Manager ensures accurate patient records, including insurance and payment information along with HIPAA compliance. The Manager participates in financial management such as setting department goals and setting KPIs and improvement plans when needed.

EDUCATION:

• High School diploma or equivalent, required
• Post-secondary degree in business, healthcare or equivalent experience, preferred

EXPERIENCE:

• Previous supervisory experience, required
• Five (5) years of healthcare experience, preferred.
• Two (2) years of experience in supervisory or management roles, preferred

KNOWLEDGE/SKILLS/ABILITIES:

• Strong verbal and written communication skills.
• Excellent conflict resolution skills
• Self-motivated and self-starting
• Training and education

NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS:

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Drug Screening
• Health and Immunizations Screening

ABOUT US:

In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.

Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.

ABOUT GREAT FALLS:

Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.

EQUAL OPPORTUNITY EMPLOYER:

Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.