Salesforce Consumer Goods Cloud (CGC) Architect

Salesforce Consumer Goods Cloud (CGC) Architect

Who We Are

TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values :

Collaboration - We work as a team, including client team members, to build the best solution.

Commitment - We get the job done and get it done right.

Aptitude - We are experts in what we do today and tomorrow.

Passion - It’s not just a job, it’s why we get up in the morning.

The Role

As a Solution Architect at TruSummit, you will own the integrity and strength of the solutions recommended to our clients. You will be a trusted advisor to our clients and a mentor for other TruSummit employees working alongside you. For this position, you will need a deep understanding of the Salesforce Consumer Goods Cloud (CGC) and have strong consulting, business acumen, and interpersonal skills to work closely with stakeholders at various professional levels to deliver complex, integrated software solutions.

Responsibilities

Consulting & Advisory

• Engage directly with client business teams to understand requirements, define solutions, and drive Consumer Goods Cloud implementations.

Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy.

Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels

Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes

Identify and recommend opportunities for Salesforce expansion, including AI innovations, ecosystem products, and integrations

Support change management and adoption strategies to ensure long-term client success

Salesforce Solution Architecture

Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practices

Design enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applications

Lead the development of solution architecture artifacts, including diagrams, design documentation, and interface specifications

Define and enforce architectural governance across projects, ensuring consistency in platform standards and reusability

Act as a liaison between business and technical teams, translating functional needs into technical requirements

Evaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as needed

Project and Solution Delivery

Oversee the full delivery lifecycle : scoping, design, development, testing, deployment, and post-go-live support

Ensure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risks

Manage expectations at the stakeholder and leadership levels

Actively engage in hands-on configuration and declarative build work as needed

Provide accurate estimates for effort, resourcing, and delivery timelines

Support backlog refinement and user story development, ensuring quality and traceability to business value.

Lead or support QA and deployment activities, ensuring adherence to DevOps and release management best practices

Monitor solution performance and adoption, and ensure client satisfaction

Monitor and escalate risks and issues, as appropriate

Provide ongoing communication to TruSummit leadership and team members on project status

Collaboration and Enablement

Support pre-sales activities including scoping, solutioning, and platform demonstrations

Stay current on Salesforce product releases, ecosystem updates, and industry trends

Contribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiency

Mentor and guide junior consultants, ensuring delivery excellence and fostering professional growth

Qualifications

5+ years of experience in management consulting, professional services, or advisory roles within a team-focused environment

Strong understanding of Salesforce Sales Cloud, Service Cloud, and Data Model integration

Strong executive presence—confident, articulate, and able to challenge assumptions constructively while aligning stakeholders around shared outcomes

Exceptional written and verbal communication skills, with the ability to engage effectively across business, functional, and technical audiences

Highly organized and self-directed, with the ability to manage competing priorities and multiple initiatives with minimal oversight

Demonstrated ability to navigate and lead within complex organizational and technical environments; skilled in identifying root causes, analyzing data, and recommending sound solutions

Deep understanding of Salesforce’s role in the broader enterprise technology landscape

Expertise in Salesforce declarative configuration tools, e.g., Flow Builder, Lightning App Builder, and Platform Events

Practical experience with formal delivery methodologies (Agile, Scrum, Waterfall), with a strong understanding of project (SDL) lifecycle best practices

Bachelor's degree in Business, Computer Science, Engineering, Marketing, Finance, or a related field; advanced degrees or professional qualifications are a plus

Preferred Qualifications :

Master’s degree in Business, Information Systems, or a related field is highly advantageous

Advanced Salesforce certifications or accreditations in specialized areas such as Manufacturing Cloud, CPQ, Marketing Cloud, Data Cloud, or Health Cloud

Active participation in the Salesforce ecosystem, including engagement in the Trailblazer Community, speaking engagements, or recognition such as Salesforce MVP or MVP nominee

WHAT YOU'LL LOVE ABOUT TRUSUMMIT (A few of our benefits) :

Competitive salary – reviewed annually

Performance bonus

Unlimited Paid time off

Medical, Dental, and Vision insurance

Flexible working schedule

Employer-Matching 401k Retirement Plan

Funding for each employee's professional development  (Salesforce Certification, PMP, etc.)

Reimbursement for health club memberships & internet / phone

Certification exam bonus

Life and disability insurance

Company Laptop

Charity & Volunteer Days

Team celebrations and presidents club for all employees!

TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.