Account Manager (Promotional Products)

Job Description

Job Description

There is the option for hybrid or fully remote work ONLY IF the candidate resides in Virginia.

Position Summary

The Account Manager (Promotional Products) will work with an established business-to-business customer base while reaching out to prior customers and warm leads to increase sales. The Account Manager is responsible for escorting a job from the initial customer contact through design, production, and delivery.  In a typical day, the account manager will utilize email, teleconference, and telephone to work with customers, graphic design contractors, promo vendors, the account coordinator, and the accounting team.

The Account Manager (Promotional Products) is primarily responsible for working with customers in the higher education arena, including their affiliated foundations, health systems, and alumni associations.  They utilize client brand standards during product ideation to ensure that product colors, graphic design, and product sourcing comply with all applicable guidelines.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

• Develop and / or maintain relationships with current and potential customers.
• Grow business by encouraging current customers to use Brandscape services outside their current scope of work.
• Assist with bids on RFPs.
• Accurately communicate customer needs to outside vendors.
• Assist customers in designing products that are efficient to produce and, if applicable, avoid high costs when shipped to individual homes.
• Support other account managers when their normal sales occasionally include licensing.
• Actively follow jobs through production until completion and follow up with the customer when the job is complete.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Required

Preferred

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

The work area in the office is climate controlled with carpeted floors.  The lights, heating, and air conditioning are centrally controlled.  There is the option for hybrid or fully remote work for a candidate residing in Virginia.

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