Sales Manager
Lead a group of team members to achieve division sales, penetration, and churn reduction objectives; research, develop, and maintain long and short range sales plans, while coaching and developing team members in creating effective action planning to achieve AOP and company goals. Direct team members toward high quality leads and assist team members in warming leads and closing, working with team members to open new accounts and reduce churn and highlighting need for New Business Manager to support team members in opening high potential accounts. Submit and administer annual street sales operating plan and operating budget, reviewing and approving street sales-related expenses, credits, donations, and contracts, and tracking performance against plan, identifying gap closures. Leverage Sales Coordinator role to reduce time on administrative tasks, resolving team member and customer issues; assist in leveraging Restaurant Operations Consultant, Menu Analyst, Culinary Specialists, Customers Solutions Coordinator, Sr. Sales Analyst, and New Business Manager to grow account penetration and new accounts. Assist in coordinating product cuttings and demonstrations; develop sales and marketing strategies and proposals for customers on products and services, conducting market research to determine customer needs and provide information to sales staff. Communicate sales data to contribute to product / service planning; assist in planning district sales meetings and events with Marketing and Merchandising personnel. Understand and utilize the Sales Foundations tools and processes to grow sales, generate additional revenue, and maintain customer service standard. Coach, train and direct team members to top account penetration and "quality" lead acquisition opportunities, creating effective action plans to achieve AOP and compensation goals, and ensuring accountability of team members with regards to account development and goal attainment. Recruit, train and mentor new hires as well as existing team members, conducting field support / work-with sessions to observe coaching needs and support needs for team member development, and evaluate needs and recommend training as needed. Oversee, manage, and assess team member performance to plan regularly, instituting performance improvement or disciplinary measures as needed. Assist team members with organizational skills, account strategies, and territory planning. Maintain current knowledge of industry trends and product developments that affect target markets, establishing and maintaining industry contacts that lead to prospective sales; evaluate product mix in terms of meeting customers' needs. Research and develop lists of potential customers, making targeted sales calls to develop relationships and follow up on leads along with sales staff. Conduct periodic Customer Business Reviews to identify customer needs as well as relationship gaps. Assist in customer / delivery alignment and driver engagement. Oversee the communication and execution of company policies within the confines of the sales department. Ensure that the sales organization is appropriately staffed and managed to minimize turnover. Other duties and responsibilities as assigned or required.
Education / Training : Bachelor's degree in Business Administration, Sales & Marketing or related field or equivalent experience required.
Related Experience : A minimum of five years of foodservice sales experience required. A minimum of two years of supervisory experience required. Overnight travel may be required to participate in trainings, meetings, or other company events.
Knowledge / Skills / Abilities : Demonstrated problem solving and negotiation skills required. Excellent oral and written communication skills, as well as customer service and presentation abilities. Must have proficient computer skills, preferably in Microsoft Office products (e.g., Word, Excel, PowerPoint, Outlook).
Licenses :
Valid driver's license required.
Candidates who have received a DUI conviction for drug or alcohol within the last three years will not be considered as eligible.
Other license history is reviewed and must meet company standards.
District Sales Manager • Marrero, LA, US