Associate Patient Access Representative - Access Operations Resource Pool

Admin / Clerical Support

At MD Anderson, you'll be part of a mission-driven organization built on teamwork, innovation, and compassion. You'll receive extensive training, ongoing professional development, and the opportunity to help patients and families at a moment that truly matters. Together, we're Making Cancer History.

The Access Operations Department at MD Anderson Cancer Center plays a vital role in ensuring patients can connect seamlessly with the care they need. It focuses on scheduling, patient access support, and operational efficiency so that clinical teams can maximize their time with patients and deliver world-class cancer care.

Join the nation's top-ranked cancer center and make a meaningful difference every day. As an Associate Patient Access Representative at MD Anderson Cancer Center, you play a vital role in creating a seamless and compassionate experience for new patients beginning their care journey. Your dedication to accuracy, empathy, and teamwork helps ensure every patient feels valued and supported from their very first interaction.

This position will be located at our West Houston location in Katy, TX. The ideal candidate will have experience with patient registration, uploading medical records, and documenting patient communication. Additionally, proficiency with Epic is essential.

Hourly breakdown of salary range : Minimum $19.23 - Midpoint $24.03 - Maximum $28.84. At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.

• Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
• Group Dental, Vision, Life, AD&D and Disability coverage
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
• Tuition Assistance Program after six months of service
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
• Employer paid life, AD&D and an illness-related reduced salary pay program
• Extensive wellness, recognition, fitness, employee health programs and employee resource groups

Key Responsibilities

Patient Registration and Coordination

Patient Access and Communication

Customer Service Excellence

What You'll Bring

Education

Required : High school diploma or equivalent.

Experience

Required : Two years experience in healthcare, insurance, or related field.

Must pass pre-employment skills test as required and administered by Human Resources.