Business Process AnalystClutch • Rancho Cordova, CA, United States
No longer accepting applications
Business Process Analyst
Clutch • Rancho Cordova, CA, United States
30+ days ago
Job type
- Full-time
Job descriptionWho We Are _Clutch is an award-winning, certified women-owned business that works to match organizations with resources they dream about. Our team of professionals support one another to continuously become the best versions of themselves; truly living out the Clutch core values of drive, optimism, and connection._ Overview of Opportunity The Business Process Analyst provides a variety of consultative services in process design, development, improvement, and implementation. In this position, you will participate in a team of consultant professionals to provide business process and business strategy services to clients in public sector, non-profit, and private enterprise. In addition to providing process evaluation, design, and implementation services, you will be responsible for developing plans and providing advice to organizations on the best approach for implementation of new processes with their teams. In this position, you will also evaluate and propose opportunities to streamline and automate business processes through digital tools while also designing and developing each process with a human-centered approach.The?Business Process Analyst?is part of the Client Services and Delivery team and will report to?the Principal Consultant. What You’ll Do Engage in complex, cross-functional, and high-visibility process design and integration projects to drive efficiency, effectiveness, and positive organizational change. Provide consultative services by developing process maps, standard operating procedures, and process metrics to support strategy and standardization of business operations. Apply a structured methodology to conducting process design, optimizing workflows, and reducing process waste, such as Lean Six Sigma, Kaizen, or value stream mapping. Utilize a human-centered approach to process design, including consultation with internal and external stakeholders, program experts, and decision-makers to inform the business processes. Develop, track, and report on key performance indicators (KPIs), objectives and key results (OKRs), and other evaluation measures associated with process improvement projects. Support the rollout and implementation of updated processes and procedures, including development of training materials, internal communications plans, change plans, and other knowledge transfer documentation. Advise clients about digital tools available to augment business process improvement efforts, including identification of best-value software products that improve efficiency of the organization’s team. This may be a great fit for you if you have Expertise in Microsoft Suite (Excel, PowerPoint, Visio, Outlook, Word, etc.). Expertise in process design tools such as Lucidchart, Pipefy, Creately, or Visio. Excellent verbal and written communication skills and ability to adjust communication style according to audience. Excellent ability to prioritize and juggle multiple projects to meet deadlines. High comfort level with building and maintaining relationships through trust and reliability. Extras we love! Bachelor’s Degree in a related field 2+ years of experience performing process design and improvement Experience in public sector or non-profit organizations Lean Six Sigma Certification Physical Requirements Works in-person at least four days per week. Predominantly operates in an office environment in a stationary position. Ability to operate standard office equipment such as computer, calculator, keyboard, mouse, and phone. Ability to obtain and maintain a valid California Driver’s License. Ability to occasionally travel to client worksites regionally. Why Us? Meaningful work with a “humans first” approach. We believe in an optimistic, positive culture that connects good people with good work. We provide continuous growth and development opportunities. We offer benefits packages which may include Health, Dental, Vision, and Life Insurance along with a 401K option Our Commitment Inclusion and diversity are fundamental to our culture and core values. We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Clutch has the responsibility to create and sustain an inclusive environment. Equal Employment Opportunity Statement Clutch is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, pregnancy, gender, gender identity and expression, religion or sexual orientation.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Clutch is committed to providing veteran employment opportunities to our servicemembers. Accommodation Statement Clutch is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Clutch and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Clutch and have accommodation needs for a disability or religious observance, please send us an email or speak with your recruiter. Other Employment Disclaimers Employment with Clutch is for no specified period of time. Employment with Clutch is “at-will,” meaning that either the employee or the company may terminate employment at any time and for any reason, with or without cause. Although job duties, title, compensation, and benefits, as well as Clutch's personnel policies and procedures, may change from time to time, nothing in this disclaimer or any policy of Clutch shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Clutch employees.Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and / or add duties to reflect these changes. Clutch retains the right to change or assign other duties to this position.Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._Clutch participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. For more information about E-Verify, please go to www.dhs.gov / e-verify._Job Type : Full-timePay : $70,000.00 - $90,000.00 per yearBenefits : Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurancePeople with a criminal record are encouraged to applyApplication Question(s) : Do you have experience with process design tools, such as Lucidchart, Pipefy, Creately, or Visio?Experience : Process improvement : 2 years (Preferred)License / Certification : Lean Six Sigma Certification (Preferred)Ability to Commute : Rancho Cordova, CA 95670 (Required)Work Location : In person
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Analyst • Rancho Cordova, CA, United States
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