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Customer Service Rep
Customer Service RepLincare Holdings • Salinas, CA, US
Customer Service Rep

Customer Service Rep

Lincare Holdings • Salinas, CA, US
5 days ago
Job type
  • Full-time
Job description

Job Opportunity

Offering $16.90 to $23 per hour

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

Job Functions:

  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
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Customer Service Rep • Salinas, CA, US

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