Practice Manager-Pediatrics and Internal Medicine Wren

Inspire health. Serve with compassion. Be the difference.

Job Summary

Responsible for the daily operations of the physician practice to include the provision of quality services to patients, the promotion of teamwork among the staff, maintenance of the building and equipment, compliance with all applicable policies and procedures and operating within the approved budget.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's values : Inspire health. Serve with compassion. Be the difference.

Coordinates and directs the daily operations of the practice including the development, implementation, and maintenance of department policies and procedures. Interprets, implements and educates employees on all practice policies and procedures, as well as hospital policies and procedures.

Identifies problems and needs by daily rounds and recommends operational changes to improve efficiency and effectiveness.

Manages human resources including hiring, orientation, training, discipline, and dismissal of staff.

Maintains medical records that are legible, accurate, accessible and confidential.

Establishes and maintains appropriate measures to ensure the safety and security of employees, facilities and equipment.

Monitors staffing levels in relationship to workload and makes adjustments as appropriate.

Assists staff in developing goals and objectives for individual professional growth and demonstrates effective leadership techniques to enhance productivity and employee morale.

Ensures problems, complaints, and regulatory violations are investigated and appropriate action is taken to resolve the issue within the requested time frame.

Performs other duties as assigned.

Supervisory / Management Responsibility

Job has direct and / or indirect supervision of employees that may include final budget authority, hire / termination / disciplinary authority, performance appraisal responsibility. Job will be considered a member of the management staff with direct reports.

Minimum Requirements

Education - High School Diploma or Equivalent.Bachelor's degree in Business Administration or related- Preferred

Experience - Five (5) years clerical experience in a healthcare setting. Two (2) years at a lead / coordinator level in billing, admissions, scheduling, and / or medical records. One (1) year management level preferred.

In Lieu Of

Bachelor's degree (Business Administration or related) and 2 years at lead / coordinator level in healthcare billing, admissions, scheduling, and / or medical records.

For internal Prisma Health candidates : In lieu of five (5) years of clerical experience in a healthcare setting, a Bachelor's degree plus two (2) years of Prisma Health experience in a supervisory role may be considered

For internal Prisma Health candidates : Associate degree, two (2) years Prisma Health experience in a financial or operations supervisory role with three (3) years of experience in management; finance or operations, in the healthcare or non-healthcare industry. (Associates degree; total experience 5 years supervisor / management) may be considered.

For internal Prisma Health candidates : Two (2) years of experience in a Prisma Health financial or operations supervisory role with five (5) years of experience management in a healthcare or non-healthcare setting such as finance, operations or customer service. (no degree; total of 7 years management / supervisory experience) may be considered.

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

Knowledge of office equipment (fax / copier)

Proficient computer skills (word processing, spreadsheets, database)

Data entry skills

Work Shift

Day (United States of America)

Location

Heritage Peds / Int Med - Wren

Facility

2350 Heritage Ped / Int Med - Wren

Department

23501000 Heritage Ped / Int Med - Wren-Practice Operations

Share your talent with us! Our vision is simple : to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.