Immigrant and Refugee Case Manager

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST FOR PUBLIC HEALTH ADVISER EXAM NO. 5116) ARE ELIGIBLE TO APPLY.

Join the Bureau of Tuberculosis Control as a Public Health Advisor I within the specialized Immigrant and Refugee Unit based on-site at the Morrisania Chest Center in the this critical role you will apply case management principles to connect with individuals arriving in NYC who have known risk factors for TB infection or disease. You will provide direct outreach assist with case management tasks like scheduling appointments and follow-up reminders collaborate closely with clinic staff and community partners and maintain accurate records under supervision. This is a foundational role offering the chance to gain valuable public health experience while directly supporting the well-being of immigrant and refugee communities and contributing to TB prevention efforts in NYC. Meticulous documentation and strong communication skills are key to success in this position.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO :

• Conduct interviews / re-interviews and provide culturally sensitive education to patients infected with (or at risk for) TB particularly within immigrant and refugee communities.
• Refer patients to appropriate diagnostic facilities for medical examination and treatment.
• Establish and maintain effective communication with co-workers supervisors managers and community partners to support patient care coordination.
• Report accurately on the outcomes of clinical evaluations for TB among people identified as at-risk.
• Present concise updates during team meetings.

PREFERRED SKILLS :

Why you should work for us :

oa premium-free health insurance plan that saves employees over $10K annually per a 2024 assessment.

oadditional health fitness and financial benefits may be available based on the positions associated union / benefit fund.

oa public sector defined benefit pension plan with steady monthly payments in retirement.

oa tax-deferred savings program and

oa robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Established in 1805 the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S. dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone regardless of age background or location can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition anti-tobacco support chronic disease prevention HIV / AIDS treatment family and child health environmental health mental health and social justice initiatives. As the primary population health strategist and policy authority for NYC with a rich history of public health initiatives and scientific advancements from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process contact Sye-Eun Ahn Director of the Office of Equal Employment Opportunity at or .

PUBLIC HEALTH ADVISER - 51191

Qualifications :

1. A baccalaureate degree from an accredited college including or supplemented by twelve semester credits in health education or in health social or biological sciences; or

2. A baccalaureate degree from an accredited college and six months of full-time satisfactory experience in a health promotion or disease intervention / prevention program performing one or more of the following : interviewing conducting field investigations assessing health risks making referrals or collecting and analyzing epidemiological data; or

3. A four-year high school diploma or its educational equivalent and four years of full-time satisfactory experience as described in 2 above; or

4. Education and / or experience equivalent to 1 2 or 3 above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However all candidates must have a four-year high school diploma or its educational equivalent and either twelve semester credits as described in 1 above or six months of experience as described in 2 above.

Additional Requirements

A. To be assigned to Assignment Level II candidates must have in addition to meeting the minimum qualification requirements listed above at least one year of experience as a Public Health Adviser Assignment Level I or at least one additional year of experience as described in Qualification Requirement 2 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work : No

Employment Type : Full-time

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Experience : years

Vacancy : 1